TNS Enhanced Caller ID

TNS Enhanced Caller ID is a solution designed to enhance subscriber security and provide robocall protection. According to the vendor, this product is suitable for businesses of any size, ranging from large carriers to regional carriers. Professionals and industries such as telecommunications companies, mobile network operators, internet service providers, call center operators, and financial institutions can benefit from the features and functionalities offered by TNS Enhanced Caller ID.

Key Features

Robocall Protection: According to the vendor, TNS offers robocall protection services, including TNS Call Guardian®, empowering subscribers to make informed decisions about incoming calls and block unwanted communications.

TNS Call Guardian Analytics: The vendor claims that this analytics solution utilizes real-time call events and crowd-sourced data to create accurate call reputation profiles. It helps carriers differentiate legitimate users from abusive, fraudulent, or unlawful ones, potentially reducing churn and enhancing the customer experience.

TNS Call Guardian Authentication Hub: Designed for smaller carriers, the vendor states that this solution combines Call Guardian Analytics and MetaSphere Qcall SIP application server to analyze real-time call events and identify abusive or fraudulent profiles. It aims to enable smaller carriers to provide their subscribers with the necessary data for robocall protection.

Enhanced Caller ID: According to the vendor, TNS Enhanced Caller ID enhances the subscriber experience by providing more data on incoming calls, including name, text, spam, and business identification. It aims to reduce calls into customer care, mitigate customer churn, and empower subscribers to make informed decisions about incoming calls.

Flexible IaaS Solutions: The vendor claims that TNS provides infrastructure-as-a-service solutions that work flexibly for both large and regional carriers. This flexibility allows carriers to deploy robocall protection at the level that best suits their network and subscribers.

Extensive User Base: According to the vendor, TNS has one of the largest user bases among robocall protection solutions, leveraging information from over one billion call events per day. This extensive user base aims to ensure accurate and comprehensive protection against robocalls, spam, and user fraud.

Advanced Blocking Capabilities: The vendor states that TNS Call Guardian Analytics offers advanced capabilities such as Do Not Originate, invalid and unallocated numbers, machine learning, and STIR/SHAKEN. These features aim to ensure high accuracy in robocall blocking and provide subscribers with tools to combat unwanted calls.

Complete Calling Name Information: According to the vendor, TNS Enhanced Caller ID provides subscribers with complete calling name information on every call, even if the number is not in their contact list. This feature aims to enhance identity verification and facilitate trust between subscribers and callers.

Spam List Management: Subscribers can manage their spam lists, blocking calls by the level of risk associated with them. According to the vendor, this feature gives subscribers greater control over their incoming calls and reduces the annoyance caused by unwanted communications.