Toktiv

Toktiv is a cloud-based business phone system offered by Flatworld Solutions Inc. According to the vendor, it is designed to meet the communication needs of businesses of all sizes. Toktiv provides a platform for voice, instant messaging, and IVR services. It is positioned as a solution for small and medium-sized enterprises (SMEs), startups, remote teams, sales and customer support teams, as well as call centers. With a range of features and dedicated support, Toktiv aims to cater to the communication requirements of various professions and industries.

Key Features

Cloud-based Business Phone System: According to the vendor, Toktiv offers a comprehensive cloud phone service platform for businesses. It utilizes Twilio's voice and message infrastructure and allows for voice, instant messaging, and IVR services from any device. The vendor claims that no hardware is required and that the setup process is easy.

Incoming and Outgoing Calls: The vendor states that Toktiv provides next-generation features for enhanced call clarity, utilizing HD codecs. It also emphasizes robust cybersecurity systems for privacy and data protection, ensuring secure and reliable incoming and outgoing calls.

Messaging: According to the vendor, Toktiv includes an instant messaging feature for real-time communication. Users can send and receive messages from any device, with an easy setup process and a user-friendly interface.

Voicemail: The vendor states that users can activate the voicemail feature under Settings in Toktiv, enabling them to receive and manage voicemail messages. This is said to enhance communication and ensure that no important messages are missed.

Call Recording: According to the vendor, Toktiv allows users to record and store calls for future reference. This feature is highlighted as useful for quality assurance and training purposes, providing easy access and management of recorded calls.

Conference Calls: The vendor claims that conducting conference calls with multiple participants is seamless and efficient with Toktiv. It enables easy setup and control of conference calls, facilitating collaboration among team members.

Device Agnostic: According to the vendor, Toktiv is compatible with various devices including smartphones, tablets, and computers. This compatibility allows for flexibility and convenience in communication, as it can be accessed from anywhere with an internet connection.

Dedicated Support: The vendor emphasizes that Toktiv provides dedicated customer support for assistance and troubleshooting. Users can rely on prompt responses and resolutions to any issues, ensuring smooth usage and optimal performance.

Enterprise-ready UCaaS: According to the vendor, Toktiv offers enterprise-level Unified Communications as a Service (UCaaS). It is positioned as a scalable and customizable solution that caters to businesses of all sizes. The vendor claims that it provides advanced communication features for seamless collaboration within organizations.

Military-Grade Security with TLS and SRTP: The vendor states that Toktiv implements robust security measures to protect data and privacy. It utilizes TLS (Transport Layer Security) and SRTP (Secure Real-time Transport Protocol) to ensure secure and encrypted communication.

Strong Uptime: According to the vendor, Toktiv guarantees high uptime, minimizing downtime and ensuring uninterrupted service. It is positioned as a reliable and stable solution that meets the business communication needs of organizations.

100% Cloud-based: The vendor states that Toktiv is a fully cloud-based solution, offering easy access and management. It eliminates the need for on-premises hardware or infrastructure, making it scalable and flexible for growing businesses.