Total ClearSale

Total ClearSale is a fraud management solution designed to support e-commerce businesses. According to the vendor, it utilizes advanced technology and artificial intelligence for fast and secure transaction analysis. This solution is targeted at companies of all sizes operating in the e-commerce industry, including direct sales companies, delivery services, retailers, and telecommunication companies.

Key Features

Fast and Secure Transaction Analysis: According to the vendor, Total ClearSale utilizes advanced technology and artificial intelligence to perform comprehensive analyses of transactions. It verifies variables such as CPF, CEP, Device, and email to identify potential signs of fraud. The vendor claims that the analysis is conducted quickly to provide a better customer experience and increase the approval rate of legitimate orders.

Comprehensive Fraud Management: Total ClearSale offers a complete fraud management solution with robust features to prevent fraud and maintain a secure e-commerce environment. According to the vendor, it manages fraud indicators, reduces the chargeback rate, and ensures a rapid response time. The solution utilizes statistical models tailored to specific industry segments, aiming to maximize the approval rate. The vendor states that it incorporates artificial intelligence and other advanced technologies to enhance fraud detection and prevention. The solution also offers flexibility and quick response times for different types of orders.

Initial Fraud Analysis with Artificial Intelligence: According to the vendor, Total ClearSale employs artificial intelligence to assign a score to each transaction, enabling automated approval for low-risk transactions. It utilizes specific statistical models for different industry segments. When a potential fraudulent transaction that cannot be automatically approved is identified, the vendor says it is forwarded for human analysis to avoid rejecting legitimate customers while still detecting and preventing fraud.

Human Analysis: ClearSale has a team of quality control experts who specialize in fraud detection operations. According to the vendor, these specialists manually review high-risk orders to ensure accurate fraud detection. When Total ClearSale identifies a potentially fraudulent transaction that requires human analysis, the team of analysts thoroughly examines each order to determine its legitimacy and whether it should be approved or rejected.

Biometrics: According to the vendor, Total ClearSale incorporates easy biometric authentication to identify legitimate customers with minimal friction. The vendor claims that this feature benefits genuine users while preventing fraudsters from accessing the system.

2FA (2nd Factor Authentication): Total ClearSale can activate 2FA, providing an additional layer of security for transactions. According to the vendor, customers receive an SMS or WhatsApp message on their secure phone (hotphone) to confirm their recognition of the ongoing transaction. The vendor states that this increases approval accuracy with low friction.