Overview
What is touchSMS?
touchSMS is an online SMS platform offered by touchSMS that aims to streamline communication between businesses and their customers and staff. According to the vendor, touchSMS provides a range of features to facilitate efficient SMS messaging. These features include:
Virtual Numbers: Get exclusive...
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- Premium Consulting/Integration Services
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Product Details
- About
- Tech Details
What is touchSMS?
touchSMS is an online SMS platform offered by touchSMS that aims to streamline communication between businesses and their customers and staff. According to the vendor, touchSMS provides a range of features to facilitate efficient SMS messaging. These features include:
Virtual Numbers: Get exclusive mobile numbers dedicated to your account for sending and receiving SMS. Create inbound campaigns, add keywords, and automate responses to gather valuable customer feedback.
SMS API: Utilize a simple yet powerful API to include SMS functionality in your existing applications. Send, receive, and report on SMS messages with a wide range of options based on your native environment.
Email SMS: Send SMS messages as easily as sending an email. Combine the familiarity of your email platform with the convenience of SMS to enhance communication efficiency.
Integrations: Seamlessly integrate touchSMS with popular applications like MYOB, Xero, MailChimp, Campaign Monitor, and WooCommerce for quick and easy SMS integration. Browse the integrations directory and connect effortlessly.
Two-way SMS: Engage in real-time conversations with customers and staff by sending and receiving SMS directly from touchSMS using a shared reply number or a virtual number.
Bulk SMS: Compose and send SMS to multiple numbers with a single click, allowing you to reach a large audience quickly and efficiently.
Merge SMS via .CSV: Upload a file to send personalized messages to multiple recipients, saving time by merging data fields into the SMS content.
Schedule & Recurring SMS: Send messages at a later time or date, and set up recurring schedules for regular messaging needs.
Message Personalization: Enhance customer engagement by using merge fields to personalize each message sent from touchSMS, creating tailored experiences.
Sender ID Options: Choose to use your business name as a Sender ID or select your own virtual number when sending SMS, providing flexibility and branding opportunities.
touchSMS Features
- Supported: 2-Way Messaging
- Supported: Automated Responses
- Supported: Contact Database
- Supported: Contact Management
- Supported: Mass Texting
- Supported: Message Personalization
- Supported: MMS
- Supported: Mobile Coupons
- Supported: Mobile Keywords
- Supported: Reporting/Analytics
- Supported: Scheduled Messaging
- Supported: Shortcodes
- Supported: SMS Messaging
- Supported: Text-to-Win
- Supported: Third Party Integrations
touchSMS Technical Details
Deployment Types | Software as a Service (SaaS), Cloud, or Web-Based |
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Operating Systems | Web-Based |