Tour Operating System

The Tour Operating System is a solution designed to efficiently manage tour operations for businesses in the travel and tourism industry. According to the vendor, this software offers a range of features including itinerary planning, reservation management, customer communication, financial tracking, reporting, inventory management, CRM integration, and mobile app access. The Tour Operating System aims to cater to businesses of all sizes, from small tour operators to large enterprises.

Key Features

Tour Itinerary Management: According to the vendor, the Tour Operating System allows users to create and manage detailed tour itineraries. It provides customization options based on customer preferences and enables real-time tracking and updating of itinerary changes.

Reservation Management: The vendor claims that the Tour Operating System efficiently handles bookings and reservations. It enables users to track customer information and preferences, as well as generate booking confirmations and invoices.

Customer Communication: According to the vendor, the Tour Operating System facilitates communication with customers through various channels. It provides automated notifications and reminders, along with personalized customer support and assistance.

Reporting and Analytics: The Tour Operating System reportedly generates reports on tour performance. It allows users to analyze data to identify trends and areas for improvement, as well as monitor key performance indicators (KPIs).

Inventory Management: The vendor states that the Tour Operating System assists in managing tour inventory. It offers real-time tracking of availability and automates inventory updates and notifications.

Financial Management: According to the vendor, the Tour Operating System helps track and manage financial transactions. It includes features for generating financial reports and seamless integration with accounting systems.

CRM Integration: The Tour Operating System claims to integrate with CRM systems, centralizing customer data and synchronizing information and communication history. This integration aims to provide a seamless customer experience.

Mobile App: The vendor states that the Tour Operating System provides a mobile app for tour operators and customers. This app allows users to access and manage tours on the go, make bookings, and communicate conveniently.

Integration Capabilities: According to the vendor, the Tour Operating System offers integration capabilities with third-party systems such as OTAs, payment gateways, and marketing automation tools. This integration ensures data consistency and streamlines operations.

Multi-language and Multi-currency Support: The vendor claims that the Tour Operating System supports multiple languages and currencies. It provides localized content and pricing, allowing customers to view and book tours in their preferred language and currency.