Tourcube

Tourcube is a software solution aimed at multi-night tour operators and Destination Management Companies (DMCs) specializing in custom FIT or scheduled departure group tours. According to the vendor, Tourcube provides a range of features to streamline operations and enhance customer service for various businesses, including tour operators, DMCs, travel agencies, wholesalers, and adventure travel companies.

Key Features

Integrated CRM: According to the vendor, Tourcube offers an integrated CRM module that allows businesses to manage client interactions from initial inquiry to booking fulfillment. This includes storing and tracking client contact information, inquiries, bookings, and communication history. The software can also sync with popular email marketing systems like HubSpot, MailChimp, or other Zapier connected platforms, and generate customized email contact scripts and destination-specific reference lists.

Custom FIT: The vendor claims that Tourcube enables businesses to efficiently build, price, and deliver proposals to FIT clients. The software provides the flexibility to white-label or integrate with AXUS for seamless operations. Users can create co-branded or white-label proposals and generate proposal PDFs or Word documents using customizable design templates.

Scheduled Departures: Tourcube allows businesses to effectively manage and create PDF itineraries for preset tours, as stated by the vendor. Users can define multiple departure dates with inventory and seasonal pricing, and run departure-related reports from a centralized location. The software also facilitates the generation of rooming lists and other departure-related reports.

Operations: According to the vendor, Tourcube streamlines the management of departure passengers and related reporting tasks. Users can process Smartwaiver submissions, query missing passenger forms, reconcile vendor credit card payments against bookings, and generate mass passenger communications and final documentation.

Accounting: The vendor states that Tourcube simplifies accounting processes by providing features such as invoice generation, receipt and refund entry, and agency commission checks. The software allows users to export accounting data to Excel for import into QuickBooks or other systems. It also offers seamless integration with Authorize.net for credit card processing and secure customer payment information. Interface with other 3rd party accounting systems is available upon request.

Product Database: Tourcube enables users to efficiently build and manage vendors and their products within the system, according to the vendor. The software allows for the storage of vendor contact information, product details, and images. Users can easily manage seasonal costs, pricing, and product level inventory. The product database can be utilized for quote and booking processes, as well as integration with the company website.

Tourcube Online: According to the vendor, Tourcube provides an integrated online booking engine that allows businesses to accept bookings and payments 24/7. The software offers self-service features for direct clients and travel agents, enabling them to maintain accounts, view booking details, request documents, and make payments. The vendor also claims that Tourcube utilizes SAQ-A compliant web payment forms for secure online payments.

Website Integration: Tourcube can be used as a website CMS (Content Management System) for trips and vendor data, eliminating the need for double entry, according to the vendor. Users can send website data directly to WordPress or Laravel API for seamless integration. The software also allows for the distribution of curated trip catalogs to multiple third-party partners. Custom user interfaces for the customer portal, booking engine, and website inquiries can be created using the REST API.

System Integrations: According to the vendor, Tourcube seamlessly integrates with QuickBooks for efficient accounting processes. The software automates the syncing of client profiles with popular email marketing platforms like Mailchimp or HubSpot. It also integrates with AXUS Travel App for the creation and updating of final documentation. Tourcube utilizes Authorize.net for secure credit card transactions and SAQ-A compliant web payment forms. Additionally, the software allows for the automatic upload of photos to AWS or Wasabi S3 buckets for seamless website integration.