TraceItUp

TraceItUp is a package delivery and courier tracking software offered by HemenYolda. According to the vendor, it is designed to streamline delivery operations for restaurants and businesses of all sizes. TraceItUp is powered by artificial intelligence and aims to reduce courier costs while improving efficiency.

Key Features

Real-time Courier Tracking: According to the vendor, TraceItUp allows businesses to track their couriers in real-time on a map. It provides visibility into the exact location of each courier and their delivery status, enabling businesses to monitor and optimize delivery routes for increased efficiency.

Unified Order Management: TraceItUp consolidates orders from various channels onto a single platform, simplifying the management of orders from multiple sources such as online platforms and phone orders. The vendor claims that this streamlines the order preparation process and reduces errors.

Optimized Delivery Routes: The vendor states that TraceItUp automatically generates the most efficient delivery routes based on multiple factors, including distance, traffic, and delivery time windows. This feature aims to reduce delivery time, improve customer satisfaction, and help businesses save on fuel costs and minimize emissions.

Live Delivery Tracking for Customers: TraceItUp provides customers with a live tracking link via SMS, allowing them to track their orders in real-time on a map. According to the vendor, this enhances transparency, improves customer experience, and reduces customer inquiries about the status of their orders.

Automated Dispatching and Assignment: According to the vendor, TraceItUp automatically assigns orders to available couriers based on their proximity to the delivery location. This feature optimizes courier allocation, reduces idle time, ensures timely deliveries, and improves overall operational efficiency.

Delivery Analytics and Reporting: TraceItUp provides comprehensive analytics and reports on delivery performance, including delivery times, order volumes, and customer satisfaction. The vendor claims that this helps businesses identify areas for improvement and make data-driven decisions. It also enables businesses to track key performance indicators and monitor the success of their delivery operations.

Integration with POS Systems: TraceItUp integrates with Point of Sale (POS) systems to streamline order management and synchronization. According to the vendor, this eliminates the need for manual data entry, reduces errors, and ensures accurate and up-to-date order information across all systems.

Customer Communication and Notifications: TraceItUp sends automated SMS notifications to customers at various stages of the delivery process, such as order confirmation, dispatch, and delivery. According to the vendor, this improves communication, keeps customers informed about their orders, reduces customer inquiries, and enhances customer satisfaction.

Dispatch Management and Scheduling: TraceItUp allows businesses to manage and schedule courier shifts and availability. The vendor states that this provides a centralized platform for dispatchers to assign and monitor courier activities, helping optimize resource allocation and ensure efficient courier operations.

Proof of Delivery: TraceItUp enables couriers to capture proof of delivery, such as customer signatures or photos, directly within the app. According to the vendor, this provides a digital record of successful deliveries, helps resolve disputes, increases accountability, and reduces the risk of lost or disputed deliveries.