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Tracked has proven to be an invaluable tool for improving project management and team collaboration. Users have praised its quick and …
Overview
What is Tracked?
Tracked is a project management tool designed to enhance collaboration and streamline workflows. It is specifically tailored for companies of all sizes, ranging from small startups to large enterprises. According to the vendor, Tracked offers a range of features that can benefit professionals and industries...
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Product Details
- About
- Tech Details
What is Tracked?
Tracked is a project management tool designed to enhance collaboration and streamline workflows. It is specifically tailored for companies of all sizes, ranging from small startups to large enterprises. According to the vendor, Tracked offers a range of features that can benefit professionals and industries such as marketing teams, software development teams, creative agencies, consulting firms, and project management professionals.
Key Features
Kanban Boards: According to the vendor, Tracked offers customizable Kanban boards that provide a visual representation of tasks and projects, making it easier to track progress and manage work.
Estimates: Tracked allows users to add effort estimates to their to-dos, which the vendor says can assist in planning and resource allocation for realistic timelines and workload distribution.
Labels: According to the vendor, Tracked enables users to assign labels to their to-dos, facilitating easy organization and prioritization of tasks based on different statuses and categories.
Project Boards: Tracked allows users to view all tasks related to a specific project on a kanban board, which the vendor claims can facilitate centralized tracking, collaboration, and progress monitoring.
User Boards: According to the vendor, Tracked enables users to view an individual's assigned tasks on a kanban board, providing a comprehensive overview for effective workload management and prioritization.
Account Boards: Tracked allows users to view all their projects on a kanban board, providing a holistic view of ongoing projects and facilitating better resource allocation and project management, according to the vendor.
Tracked Features
- Supported: Kanban Board
- Supported: Prioritization
- Supported: Reporting/Project Tracking
Tracked Technical Details
| Deployment Types | Software as a Service (SaaS), Cloud, or Web-Based |
|---|---|
| Operating Systems | Web-Based |
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TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!
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Tracked has proven to be an invaluable tool for improving project management and team collaboration. Users have praised its quick and responsive customer service support, which ensures that any issues or queries are addressed within a few hours. This level of support contributes to a smoother workflow and reduces downtime caused by technical difficulties.
One of Tracked's standout features is its ability to provide at-a-glance statuses on to-dos, enhancing overall situational awareness and project management. By integrating with Basecamp, Tracked fills the visibility gap that was previously present in the platform. The customizable Kanban board allows teams to tailor the interface to their specific needs, offering a clear visualization of tasks and progress.
Tracked's intuitive interface makes it easier for teams to track progress and deadlines across different departments, boosting workflow efficiency. It also aids in organizing and prioritizing projects, facilitating communication within teams. Developers particularly benefit from features like the Backlog and QA Review columns, which provide clarity and aid in task management.
The software has revolutionized how customer repairs are managed, transforming previously disorganized systems into streamlined processes. With Tracked, teams can capture all aspects of a client or project and quickly assign tasks accordingly. Overall, Tracked improves team collaboration, visualization of complex projects, and reduces the need for constant updates, leading to more efficient work practices in conjunction with Basecamp.
Valuable Add-On: Many users have found Tracked to be a valuable add-on for Basecamp, allowing them to visualize their projects using Kanban boards. This feature has helped users keep track of tasks and prioritize efficiently.
Customizable Kanban Boards: The ability to customize the Kanban board columns in Tracked has been highly appreciated by users. It allows them to tailor the board to their specific needs and project types, enhancing flexibility and adaptability.
Improved Task Organization: Users have liked that Tracked enables them to organize their tasks in a more meaningful and visual way, similar to scrum project management tools like Jira. This feature has made Basecamp more productive and useful for their entire team.
Extended Trial Period: Some users have suggested extending the trial period from 30 days to 60 days for a better evaluation period, allowing them more time to fully assess Tracked's features and functionality.
Difficulty Adding Users as Admin: Several users have found it challenging to add new users to their Tracked accounts as administrators. This issue has caused frustration and delays in setting up team members and allocating project responsibilities.
Limited Customization of Effort Data: A common concern raised by users is the inability to input custom data for estimated effort in Tracked. They feel restricted by the provided ranges and would like more flexibility in specifying effort levels based on their specific needs.