TriOnline

TriOnline is a cloud-based software package developed by Software North specifically for aged care businesses. It aims to provide a comprehensive solution for managing the operations of aged care facilities, including people management, rostering, payroll, billing, claims, and care. TriOnline is suitable for aged care organizations of all sizes, catering to aged care facilities, residential care providers, home care providers, and aged care management services.

Key Features

Residential Roster: TriOnline's residential roster feature allows staff to view and manage their own shifts, leave balances, and payslips. Supervisors have access to full rosters, leave accruals, and payroll queries. The system integrates with biometric time clocks for clock-in and shift start, and with TriWinPay for seamless payroll processing.

Home Care Roster: In addition to the features of the residential roster, the home care roster functionality in TriOnline monitors the daily needs of CDC clients, links to Google Maps for efficient route planning, and calculates travel time to adjust shifts accordingly. It also matches clients and employees based on gaps in shifts and location.

Payroll: TriOnline's payroll system is trusted in the aged care industry. It seamlessly integrates with the roster for accurate and timely payments. The system offers both local and centralized options, automated reporting, and sophisticated award interpretation. It also handles split shifts, broken shifts, accurate leave accruals, and more.

Billing: TriOnline's comprehensive billing application handles billing, claims, and RADs/Bonds in one module. It generates invoices for various fees, including daily care fees, means-tested fees, extra service fees, and accommodation charges. The system ensures compliance with the Aged Care Act 1997 and generates resident agreements.

HR: TriOnline simplifies staff management by providing a centralized platform for managing staff certifications, training, and qualifications. It features an easy-to-use training scheduler and integrates with payroll software for award management based on HR reports.

Time & Attendance: TriOnline's time and attendance feature proactively monitors operations and rosters. Employees can easily clock in using biometric time clocks or the mobile application, providing real-time attendance information from anywhere. This feature helps roster managers focus on important tasks.

Care: TriOnline's care module securely stores resident records and information. It provides system-wide statistics and notifications, including medical data such as allergies, diagnoses, and food preferences. The system manages comprehensive care plans for residents and tracks care given by staff through progress notes and resident assessments.

Client Agreements: TriOnline includes an integrated module for generating compliant resident agreements. It produces agreements for residential, respite, and home care, ensuring compliance with the Charter of Aged Care Rights and Code of Conduct.