TrustRadius Insights
TrueReview has proven to be an invaluable tool for any company seeking to improve its online reputation by collecting quality reviews from …
Overview
What is TrueReview?
TrueReview is a cloud-based reputation management platform, designed to help small businesses increase their online reviews and grow their business. One of its key features is the ability to generate real customer reviews while avoiding negative ones. Through customized SMS review requests or Email...
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What is TrueReview?
Generate real customer reviews, collect surveys, monitor and respond to reviews all in one place. TrueReview is a n automated reputation management platform that helps local businesses generate more 5-star reviews and avoid negative reviews. When customers search for a business on popular…
Entry-level set up fee?
- No setup fee
For the latest information on pricing, visithttps://www.truereview.co/pricing
Offerings
- Free Trial
- Free/Freemium Version
- Premium Consulting/Integration Services
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What is Podium?
Podium, formerly Repdrive, is a ratings and review management platform from the company of the same name in Provo, Utah.
Product Details
- About
- Integrations
- Tech Details
What is TrueReview?
TrueReview is a cloud-based reputation management platform, designed to help small businesses increase their online reviews and grow their business. One of its key features is the ability to generate real customer reviews while avoiding negative ones. Through customized SMS review requests or Email drip campaigns with the client's personalized logo and message, they can easily create surveys that collect feedback from customers.
The TrueReview platform allows users to monitor and reply to all reviews in one place, which saves time and makes it easier to track company performance. The affordability of this service starts at only $29 per month with no contracts required. For added convenience, TrueReview integrates with Zapier and other hundreds of apps, while also allowing users to import contacts via CSV.
Overall, if you're looking for a simple yet effective way of increasing your online reviews on Google, Facebook, Yelp or any website - TrueReview may be an excellent choice as it was specifically designed for local businesses looking to boost their reputation through authentic customer feedback systems.
TrueReview Features
- Supported: SMS & Email Review Requests
- Supported: Drip Campaigns
- Supported: Automate Requests with Zapier
TrueReview Screenshots
TrueReview Integrations
TrueReview Technical Details
| Deployment Types | Software as a Service (SaaS), Cloud, or Web-Based |
|---|---|
| Operating Systems | Unspecified |
| Mobile Application | No |
| Supported Countries | United States |
| Supported Languages | English |
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Community Insights
TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!
- Business Problems Solved
- Pros
- Cons
TrueReview has proven to be an invaluable tool for any company seeking to improve its online reputation by collecting quality reviews from its customers. The software's ease of use has made it incredibly simple for users to quickly request feedback from their clients, resulting in more responses than other reputable review apps out there and for a fraction of the cost. The ability to collect and display 5-star customer reviews on a daily basis has allowed businesses to impress potential clients with their outstanding service.
As a real estate sales producer, collecting reviews is essential as it helps users get hired when families interview them and search online for past clients' feedback. TrueReview has facilitated this process by providing a user-friendly experience in collecting reviews, making it seamless for users to gather feedback from their customers. Furthermore, users have reported getting more business because of their high-quality reviews, with customers always commenting on them.
In addition, TrueReview has helped users who struggled to get reviews over the years go from receiving just a few here and there to getting 5-star customer reviews consistently through the platform. The software's simplicity in providing a quick way to add request contacts has revolutionized the way companies collect and display client feedback online.
Overall, TrueReview solves a critical business problem of how to collect and showcase positive customer feedback efficiently. Its ease of use provides incredible value, resulting in loyal customers who are spreading the word about the software's impressive ability to help businesses succeed.
User-Friendly Platform: Reviewers have consistently praised TrueReview for its user-friendly platform, which has been noted by many users. They describe the simplicity of the software and appreciate how easy it is to set up and implement the system quickly. The design was also lauded for being both user-friendly for end-users and clients alike.
Helpful Customer Support: Many reviewers have appreciated TrueReview's customer support, describing it as incredibly responsive and helpful. Users feel supported when using the software because they can get quick answers to any questions or concerns that they may have.
Effective SMS Reviews Requests: Several reviewers found sending SMS review requests through TrueReview very effective in generating more reviews from patients. Users appreciated this feature because it allowed them to send out review requests directly to their customers' phones, making it easier for their customers to engage in the process.
Limited Features: Some users have felt that TrueReview has limited features for managing reviews, including the inability to choose which reviews get sent to Google. This sentiment was expressed by multiple reviewers.
Limited Customization Options: Reviewers have expressed disappointment with the limited options for customizing review requests, specifically wanting more message options and the ability to remove TrueReview branding and include their own company's branding instead. Several users have stated this as a concern.
Unavailable Features: Although the support team is responsive in fixing bugs and issues, some users wish for more features such as changing the URL that shows up or using TrueReview for all their locations under one access. This sentiment has been echoed by several reviewers.