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Truora

Truora

Overview

What is Truora?

Truora is a digital identity verification solution offered by the vendor Truora. According to the vendor, it aims to automate and simplify the process of verifying users' digital identities. The solution is designed for businesses of various sizes, including cooperatives, fintechs, payments, and remittances....

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Recent Reviews

TrustRadius Insights

Users of Truora have reported total satisfaction with the product, particularly praising its speed in delivering results. One key use case …
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Pricing

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Entry-level set up fee?

  • No setup fee

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  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

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Product Details

What is Truora?

Truora is a digital identity verification solution offered by the vendor Truora. According to the vendor, it aims to automate and simplify the process of verifying users' digital identities. The solution is designed for businesses of various sizes, including cooperatives, fintechs, payments, and remittances. Truora's features are said to help businesses convert more real users while preventing fraud and ensuring compliance with regulatory requirements.

Key Features

Digital Identity Verification: According to the vendor, Truora offers a solution to automate and simplify the process of verifying users' digital identities, aiming to ensure their claimed identities efficiently and accurately.

ID Document Verification: Truora's ID Document Verification feature allows businesses to validate users' identity documents, such as national identity cards, driver's licenses, and passports, through OCR technology. The vendor claims that this feature ensures the authenticity and consistency of the information.

Facial Recognition: Truora's Facial Recognition feature compares the face on a user's uploaded selfie or video with a reference image from a valid government-issued ID. According to the vendor, this comparison determines a match to grant or deny access to the onboarding process.

Phone Verification: Truora's Phone Verification feature instantly verifies users' phone numbers through One-Time-Passwords (OTP) sent via SMS. The vendor states that this verification process ensures the accuracy of the provided phone number and helps filter out fake or suspicious numbers.

Email Verification: Truora's Email Verification feature validates users' email addresses by checking their existence, syntax, bounce risk, and whether they come from disposable email addresses. According to the vendor, this helps enhance the accuracy of the provided email address.

Combine Digital Validators with DI Experts Team: Truora allows businesses to combine their digital identity validators with a team of DI experts who perform manual reviews of failed validations. The vendor claims that this additional layer of security increases the success rate of verification and ensures the accuracy and reliability of the process.

Access to Fraudulent Faces Database: Truora provides access to a comprehensive fraudulent faces database. This feature allows businesses to compare user-submitted photos/videos with a collection of well-known fraudulent faces, aiming to enhance the identification of potential fraudsters.

AI Anti-Fraud Models: Truora continuously improves its AI anti-fraud models through advanced machine learning techniques. According to the vendor, this helps the solution stay ahead of fraudsters and enhances the accuracy and effectiveness of the identity verification process.

Integration Options: Truora offers multiple integration options, including API, Web, and WhatsApp. The vendor states that this flexibility allows businesses to seamlessly incorporate the Digital Identity Verification solution into their existing systems and platforms.

Truora Features

  • Supported: Background Screening
  • Supported: Batch Processing
  • Supported: Compliance Management
  • Supported: Reporting & Statistics
  • Supported: Self Service Portal
  • Supported: Status Tracking
  • Supported: Access Controls/Permissions
  • Supported: Alerts/Notifications
  • Supported: Biometrics
  • Supported: Credential Management
  • Supported: Multi-Factor Authentication
  • Supported: Single Sign On
  • Supported: Automated Responses
  • Supported: Chatbot
  • Supported: Code-free Development
  • Supported: Customer Support
  • Supported: Customizable Branding
  • Supported: For Sales/Marketing
  • Supported: Language Detection
  • Supported: Lead Capture
  • Supported: Lead Qualification
  • Supported: Live Chat
  • Supported: Multi-Channel Communication
  • Supported: Multi-Language
  • Supported: Access Management
  • Supported: Data Security
  • Supported: Real Time Notifications
  • Supported: Two-Factor Authentication
  • Supported: Authentication
  • Supported: Document Analytics
  • Supported: Document Storage
  • Supported: Electronic Signature
  • Supported: Multi-Party Signing
  • Supported: Reminders
  • Supported: Task Progress Tracking
  • Supported: Password Management

Truora Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsWeb-Based, Mac, Windows, Linux, Chromebook
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Comparisons

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Reviews

Community Insights

TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!

Users of Truora have reported total satisfaction with the product, particularly praising its speed in delivering results. One key use case where Truora has proven to be highly effective is in processing background checks. Users have found that using Truora saves them a significant amount of time compared to previous methods. The streamlined process of collecting information has resulted in a faster and more efficient experience for users. With Truora, users can obtain reliable and accurate background check results quickly, enabling them to make informed decisions without delays or unnecessary manual effort. Whether it's for employment screening, tenant verification, or due diligence purposes, Truora's efficient background check capabilities have made it an invaluable tool for many users.

Efficient Candidate Selection: Several users have praised Truora for improving the time it takes to select candidates for their company. This indicates that the software streamlines the candidate selection process effectively.

User-Friendly Interface: Reviewers consistently describe Truora as easy to use, highlighting its intuitive and user-friendly interface. This ease of use enables users to quickly navigate and perform tasks within the software without encountering any significant challenges.

Affordable Option: Many customers appreciate the affordability of Truora, noting that it provides value for money. This makes it an accessible option for businesses of varying sizes and budgets, ensuring that they can benefit from its background check services without breaking the bank.

Lack of Clarity in Information: Some users have expressed frustration with the lack of clarity in the information provided by Truora. They feel that certain features or processes within the software are not adequately explained, making it difficult for them to fully understand and utilize its capabilities.

Excessive System Failure Emails: Several users have found the continuous emails regarding system failures to be bothersome. While it is important to be notified about any issues, these users feel overwhelmed by the frequency of these notifications, which can disrupt their workflow and cause unnecessary distractions.

Need for Improved Document Management: A number of users have expressed a desire for a better way to consolidate, verify, and approve/reject documents within Truora. They find the current reliance on WhatsApp chats for onboarding to be inefficient and would prefer a more streamlined process integrated directly into the software itself.

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