Trustmetrics

Trustmetrics is a review management platform designed to assist businesses of all sizes in monitoring, collecting, and showcasing customer reviews from various platforms. According to the vendor, Trustmetrics provides tools to effectively manage and respond to reviews, collect valuable feedback from customers, and display reviews on websites using customizable widgets and badges.

Key Features

Review Monitoring: According to the vendor, Trustmetrics allows businesses to monitor and manage customer reviews from multiple platforms in a centralized dashboard. Users receive real-time notifications for new reviews and updates and can filter and categorize reviews based on ratings, sources, tags, and favorites.

Review Management: The vendor claims that Trustmetrics enables businesses to respond to customer reviews directly from the platform. Users can tag and categorize reviews for easier reporting and analysis, and the system keeps reviews and replies synchronized across multiple supported platforms.

Review Collection: According to the vendor, Trustmetrics offers the ability to collect reviews from customers by uploading a customer list or setting up automated review request emails. Users can customize the questions asked to customers on the review page.

Review Display Widgets: Trustmetrics provides a variety of customizable review display widgets, such as floating, slider, carousel, popup, and grid. According to the vendor, users can personalize the appearance and design of the widgets to match their brand and showcase reviews on their websites to build social proof and credibility.

Review Badges: Trustmetrics allows users to display review badges on their websites to showcase their overall rating and build trust. The vendor states that users can choose from different badge styles, such as floating and ribbon, and customize them to match their website's style and design.