Twikey

Twikey is a payment orchestration platform offered by the vendor Twikey. According to the vendor, Twikey simplifies and automates recurring payments for businesses of all sizes. It provides a range of features including e-Mandates, direct debits, online payments, invoice collection, and follow-up services. Twikey is used by various industries such as wholesale, energy suppliers, e-commerce companies, telecom providers, and IT and software sectors.

Key Features

e-Mandates: According to the vendor, Twikey simplifies the process of collecting mandates for recurring payments by offering online signing. This is said to enhance efficiency, improve security, and increase customer retention.

Direct Debits: Twikey allows businesses to streamline payment collection through direct debits by connecting with their own bank. The vendor claims that this expands market reach and facilitates regular payments for recurring financial commitments.

Recurring Credit Card & PayPal Tokenization: Twikey offers tokenization of credit card information for recurring payments, providing enhanced security and protecting customer data. The vendor states that this simplifies payment processing and compliance requirements.

Online Archive: Twikey provides a centralized repository for securely storing and managing signed eMandates and contracts. According to the vendor, this feature offers advanced search capabilities, customizable access controls, and ensures continuous updating of mandates for changes or cancellations.

Conversion Campaign: Twikey allows businesses to guide clients to preferred recurring payment methods through mass invitations. According to the vendor, this feature maximizes reach and efficiency and enables real-time monitoring of campaign performance.

Bulk Campaign: With Twikey, businesses can send mass invitations to their entire client base, simplifying the process of switching to recurring payment methods. The vendor claims that this feature allows for real-time monitoring of the campaign and personalized messages based on individual customer needs.

Fraud Engine: According to the vendor, Twikey's fraud engine helps protect online identity and payments from fraudulent activities. It offers validations, risk rules, and collaboration with premium identification and signing tools for secure processes.

Subscriptions: Twikey enables businesses to streamline subscription management processes by offering flexible payment options. The vendor states that this feature includes credit cards, direct debits, and online wallets, and allows for tailored subscription plans and automated follow-up processes.

Payment Orchestration: Twikey combines multiple payment methods in one platform to streamline payment processes and reduce complexity. According to the vendor, this feature adapts to changing customer preferences and emerging payment technologies.

Automated Follow-up for Failed Transactions: Twikey automatically detects and resolves failed transactions, takes immediate action for customer notifications, and reattempts collections. The vendor claims that this feature enhances customer relationships through personalized communication and integrates with debt collection packages.