Overview
What is unifonic?
Unifonic is a customer engagement platform that helps organizations to delight customers with remarkable omnichannel experiences. By unifying communication channels, messaging apps, and chatbots, Unifonic streamlines conversations at every touch point throughout the customer journey.As newer channels emerge and user…
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What is unifonic?
Unifonic is a customer engagement platform that helps organizations to delight customers with remarkable omnichannel experiences. By unifying communication channels, messaging apps, and chatbots, Unifonic streamlines conversations at every touch point throughout the customer journey. As…
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Product Details
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What is unifonic?
Unifonic is a customer engagement platform that helps organizations to delight customers with remarkable omnichannel experiences. By unifying communication channels, messaging apps, and chatbots, Unifonic streamlines conversations at every touch point throughout the customer journey.
As newer channels emerge and user preferences change over time, organizations can use Unifonic to maximize customer engagement and optimize communication ROI. Unifonic solutions help clients reach customers on their favorite channel to ensure that every interaction makes a positive impact.
From SMS one time passwords or WhatsApp vaccination requests to voice surveys and many more, Unifonic enables organizations to transform customer experience with seamless conversations that improve customer satisfaction while allowing them to focus on core business activities without maintaining costly communication infrastructures.
Unifonic connects enterprises like Saudi Electricity Company, Ministry of Health, Absher, Uber, Aramex, Noon, as well as leading banks and financial institutions throughout the region, in addition to health, education, travel, e-commerce, and logistics sectors worldwide.
Boasting proven expertise in emerging markets since 2006, Unifonic states they are committed to delivering excellence handling 10+ billion annual transactions for millions of recipients in over 160 countries, backed by local corporate presence in four countries and a dedicated team of 200 professionals serving clients 24/7.
unifonic Technical Details
| Operating Systems | Unspecified |
|---|---|
| Mobile Application | No |
