Touchtown by Uniguest

Touchtown by Uniguest is a professional technology solution designed to enhance engagement and communication within senior living communities. This comprehensive platform is specifically tailored for senior living communities of various sizes, including those in the healthcare & wellness, hospitality, retail, and corporate & enterprise industries. According to the vendor, Touchtown by Uniguest offers a range of modules and features that aim to connect communities with residents, streamline communication, and provide a better understanding of the community as a whole.

Key Features

Digital Signage: According to the vendor, Touchtown by Uniguest offers a Digital Signage module that allows senior living communities to display important information, announcements, and updates on digital screens throughout the facility. This feature aims to engage residents, staff, and visitors with event calendars, dining menus, activity schedules, and more.

TV+: Touchtown by Uniguest includes the TV+ module, which enhances the in-room television experience for residents in senior living communities. The vendor states that residents can access live TV channels, on-demand movies and shows, and interactive games. Communities can customize the TV+ module to showcase community-specific content and deliver targeted messages and reminders.

Community Apps: Touchtown by Uniguest offers Community Apps that aim to keep residents connected and engaged with their senior living community. The vendor states that residents can use a mobile application to access event registration, dining menus, transportation schedules, and activity sign-ups. The Community Apps module also allows residents to access community information, participate in surveys and polls, and communicate with staff and fellow residents.

Content Manager: According to the vendor, Touchtown by Uniguest includes a Content Manager module that simplifies content management and distribution across various platforms. Communities can centrally manage and distribute content to digital signage, community apps, websites, and other communication channels. The Content Manager module aims to help communities create and schedule content to ensure the right information reaches the right audience at the right time.

Secure Workstations: Touchtown by Uniguest provides Secure Workstations, which are dedicated computer stations designed for residents and staff in senior living communities. The vendor states that these workstations offer a secure and controlled browsing environment, and communities can customize access to websites and applications to meet their specific needs.

Voice Assistant: Touchtown by Uniguest includes a Voice Assistant module that enables residents to interact with the senior living community's technology using voice commands. According to the vendor, residents can use natural language commands to ask questions, request assistance, control devices, and perform various tasks. The Voice Assistant module aims to enhance accessibility and convenience for residents, especially those with mobility or dexterity limitations.

Web Extensions: Touchtown by Uniguest offers Web Extensions that automatically synchronize community content with the public-facing website. The vendor states that this feature ensures consistent and up-to-date information on event calendars, news updates, and announcements without the need for manual updates. Web Extensions aim to improve communication and transparency by providing accurate and up-to-date information to the public.

Dynamic Calendars: According to the vendor, Touchtown by Uniguest includes Dynamic Calendars that automatically update event information across digital signage, community apps, and in-room televisions. Communities can easily create, manage, and publish event calendars, ensuring that residents have access to accurate and real-time information. Dynamic Calendars aim to streamline event management processes and improve communication within the community.

Newsletters: Touchtown by Uniguest offers Newsletters that simplify the creation and distribution of newsletters within senior living communities. According to the vendor, communities can use a user-friendly interface to design and customize newsletters with relevant content and visuals. Newsletters can be targeted to specific audiences and distributed via email or other communication channels. This feature aims to enhance communication and engagement by delivering timely and informative content to residents, staff, and family members.

Reporting & Analytics: Touchtown by Uniguest includes a Reporting & Analytics module that provides insights into community engagement and communication effectiveness. According to the vendor, communities can track and analyze data related to resident engagement, module usage, and communication metrics. This feature aims to help communities generate reports and visualize data to gain valuable insights and make informed decisions. Reporting & Analytics can help measure the impact of engagement efforts and optimize communication strategies.