UPbook

UPbook is a phone system designed for healthcare practices, including doctors, dentists, optometrists, chiropractors, specialist medicine, veterinarians, and other healthcare professionals. According to the vendor, the software aims to improve the performance and workflow of the front desk, providing seamless communication, performance insights, transparency, and workflow efficiency. UPbook caters to healthcare practices of various sizes, offering a solution to enhance customer service and practice growth.

Key Features

Phone System Integration: According to the vendor, UPbook seamlessly integrates with the existing phone system of healthcare practices, allowing for efficient communication and workflow management. With VoIP calling technology, the vendor claims that clear calls can be made and received directly through the UPbook software, eliminating the need for separate phone systems.

Performance Insights: The vendor states that UPbook provides instant visibility into the performance of the front desk team. Users can access call recordings, call scoring, and missed call data across the entire team, enabling practice owners and managers to make informed decisions and take appropriate management actions.

Transparency and Accountability: According to the vendor, UPbook promotes transparency and accountability within the front desk team. The software is designed to reward rather than punish, fostering a positive work environment. By providing transparency and accountability features, UPbook aims to improve team morale and performance.

Workflow Efficiency: The vendor claims that UPbook enhances workflow efficiency for the front desk team. The software streamlines communication processes and eliminates the need for manual coordination. Users can benefit from the workflow efficiencies provided by UPbook, leading to improved productivity and customer service.

Hardware Included: UPbook offers a brand new phone system for free, according to the vendor. The hardware is included with the software and offers advanced features and capabilities. Users can enjoy the benefits of a modern phone system without incurring additional costs.