Upfront

Upfront is a patient engagement platform that aims to transform the patient experience in healthcare. According to the vendor, it offers personalized and proactive communication to guide patients to necessary care, improve outcomes, and enhance patient satisfaction. It caters to healthcare enterprises of all sizes, including hospitals, health systems, clinics, and medical groups. Upfront is suitable for healthcare professionals such as physicians, nurses, care coordinators, and healthcare administrators responsible for patient experience, revenue growth, and operational efficiency. Additionally, healthcare marketers, population health managers, and health IT professionals can also benefit from Upfront's solutions.

Key Features

Microsite Generator: Upfront's microsite generator allows healthcare enterprises to create personalized and branded microsites for patients, providing them with relevant information and resources.

Multi-lingual: Upfront's multi-lingual capabilities, as claimed by the vendor, enable healthcare organizations to communicate with patients in their preferred language, supporting diverse patient populations.

Omnichannel Communication: According to the vendor, Upfront's omnichannel communication feature enables healthcare organizations to engage with patients through multiple communication channels, ensuring timely and relevant communication.

Psychographics Insights Accelerator: Upfront's psychographics insights accelerator, as stated by the vendor, utilizes behavioral science and patient data to understand patient motivations, preferences, and communication styles, enabling personalized and targeted communication.

Reporting & Dashboards: According to the vendor, Upfront's reporting and dashboards feature provides healthcare organizations with comprehensive analytics and insights into patient engagement and outcomes.

Turnkey Content & Nudge Sequencing: Upfront's turnkey content and nudge sequencing feature, as claimed by the vendor, offers a library of pre-built content and nudges that healthcare organizations can utilize to engage and motivate patients.

Advanced Interoperability: The vendor states that Upfront's advanced interoperability feature facilitates seamless integration with electronic medical record (EMR) systems and other healthcare IT infrastructure.

Bidirectional Communication: According to the vendor, Upfront's bidirectional communication feature enables two-way communication between healthcare providers and patients, fostering engagement and collaboration.

Broadcast Messaging: The vendor claims that Upfront's broadcast messaging feature allows healthcare organizations to send mass messages to specific patient segments or the entire patient population, improving communication efficiency.

Client-Branded Experience: According to the vendor, Upfront's client-branded experience feature empowers healthcare organizations to customize the platform's interface and patient-facing materials with their own branding, enhancing the patient experience.