UpMail

UpMail is a sales technology platform designed by UpMail Solutions to assist hotel sales teams in closing deals and maximizing their Groups, Meetings, and Events sales efforts. According to the vendor, the platform digitalizes the customer buying experience, allowing sales teams to create and send sales proposals quickly and efficiently. UpMail is designed to cater to hotels of all sizes, including independent hotels, multi-property hotels, hotel chains, and management companies. The platform is intended for use by hotel sales teams, sales and marketing professionals in the hospitality industry, event planners and coordinators, meeting and event managers, as well as wedding planners and coordinators.

Key Features

Templated emails: UpMail allows users to easily create email templates with preloaded and swappable content. According to the vendor, these templates can be customized and tailored to specific client needs, potentially saving time for sales teams in composing emails and finding content.

Proposal creation: UpMail enables users to create media-rich bespoke proposals that are tailored to their client's needs. Users can leverage digital content, such as images, videos, and presentations, to optimize and personalize the customer buying experience. The platform offers flexibility and customization options to create proposals for different segments and meeting types, as stated by the vendor.

Contract generation: UpMail allows users to generate contracts as part of their proposals. Users can create media-rich bespoke proposals that include contract information, streamlining the sales process by providing all necessary information in one document, according to the vendor.

E-signature capture: UpMail offers an integrated e-signature feature, allowing users to capture electronic signatures. The vendor claims that this feature simplifies the sales cycle by providing a frictionless process for signing contracts, potentially enabling users to close deals more efficiently by eliminating the need for physical signatures.

Online payment: According to the vendor, UpMail provides the option for clients to make online payments directly from the proposal. Users can offer their clients a seamless payment experience, reducing friction in the buying process and potentially enabling them to close deals faster by providing a convenient payment option.

Customize your customer buying experience: UpMail allows users to create frictionless groups and meetings & events buying experiences tailored to their workflows. The platform offers customization options, allowing users to design sales communication journeys based on their requirements. Users can easily customize their account or choose templates from the library to meet their specific needs, as stated by the vendor.

Efficiencies: UpMail provides templates ready for various sales scenarios, potentially saving time for sales teams in composing emails and finding content. The platform integrates with email, CRM, and S&C systems to avoid duplication of data entry and manual tasks, according to the vendor. Users can potentially reduce their sales cycle by using all-in-one proposals that include contracts, electronic signatures, and online payment options.

Track engagement: UpMail offers automated tracking and follow-up features to help sales teams stay on top of leads and prospects. Users can track engagement with their emails and proposals, ensuring timely follow-ups. According to the vendor, this feature provides insights into customer engagement and helps sales teams prioritize their efforts.

Seamless integration: UpMail seamlessly integrates with popular email platforms such as Outlook and Gmail, as claimed by the vendor. Users can easily access UpMail features within their familiar email environment, potentially simplifying the user experience and enhancing productivity.