URCSI

URCSI (UR Concierge Services Inc) is a community-building platform designed to inspire residents and tenants to engage with management, their neighbors, and the community around them. According to the vendor, this online application aims to improve efficiencies, build net operating income (NOI), and create connected communities. URCSI is positioned as an ideal solution for various sectors, including residential, non-profit, senior housing, commercial, student housing, and community associations. It is widely used by property managers, community managers, building owners, community associations, and real estate developers.

Key Features

Superior Community-Building Platform: According to the vendor, URCSI provides an online application that aims to improve efficiencies, build net operating income (NOI), and create connected communities.

Works on All Mobile Devices and Tablets!: According to the vendor, URCSI's platform is fully responsive and accessible from any device with a web browser, allowing residents and managers to access the platform anytime and anywhere without the need for downloading an app.

Resident Alerts and Notices: URCSI allows property managers to create, manage, and distribute targeted announcements for all residents or specific groups in the building. Announcements can be accessed online and sent via email or text (SMS) to keep residents informed, as claimed by the vendor.

Service Requests: According to the vendor, residents can submit service or maintenance requests online, including photo uploads to describe issues. Property managers can easily organize requests, delegate resources, and resolve issues quickly and efficiently. Residents can receive updates on their requests via text or email, and completed work is archived for future reference.

Amenity Bookings: URCSI streamlines the management of amenity bookings with a user-friendly online form, as stated by the vendor. Email updates are sent automatically when a request is approved or updated. Residents can view a detailed list of available amenities, check their availability on a calendar, and receive updates on their requests or bookings via text or email. Management can accept online payments for bookings by credit card, bank transfers, and more.

Visitor & Resident Parking and Bicycle Management: According to the vendor, URCSI allows management to assign and manage parking spaces for vehicles and bicycles. Security and concierge personnel can easily oversee resident and visitor parking, track resources, and print parking passes if required.

Integrated Private Website: Each community using URCSI receives its own domain, creating a permanent online home for the community, as claimed by the vendor. The website is scalable and customizable to accurately represent the building and brand professionally. The tenant and staff experience is driven by the information and resources found on the community's domain.

Pet Registry: According to the vendor, URCSI provides a user-friendly pet registry module that allows management to match pet information with owners and unit numbers. It includes the ability to upload photos and track descriptive information on the pets in the community.

Multilingual Support: URCSI is available in up to 120 languages, allowing residents and staff to access content in their native language, as stated by the vendor.