VCOM

VCOM Virtual Communications is a software-based communications platform designed to facilitate professional and mission-critical communications in various industries and applications. According to the vendor, it offers a virtual matrix intercom system that enables seamless connections between individuals, groups, and conferences, regardless of their location or device. VCOM is scalable and suitable for businesses of all sizes, from small teams to large organizations. It is said to cater to professionals in industries such as broadcast, aerospace, defense, financial services, and public safety.

Key Features

Virtual Comms: According to the vendor, VCOM Virtual Communications provides a software-based communications platform that allows for point-to-point, group calls, and conferences, connecting people across various locations.

Interoperability: The vendor claims that VCOM is highly interoperable and can bridge disparate communication systems. It can connect to PBX, radios, ASIO, MADI, Dante, or virtually any SIP device. The platform is said to support SIP-enabled VoIP peripherals, allowing seamless integration with IP phone systems. It also supports push-to-talk (PTT) services and land mobile radios (LMR) through SIP gateways.

Multi-Channel Video Streaming: According to the vendor, VCOM supports multi-channel video monitoring and streaming, enabling users to capture and live stream video and audio data from their devices. It allows monitoring of external HLS video feeds and supports video capture and encoding from the VCOM control panel. The video streaming feature is said to be useful for applications such as news gathering, program feed monitoring, and video chats.

Geolocation: VCOM incorporates geolocation technology, according to the vendor, enabling users to view the precise location of other system users. A global-scale map displays other users as pin-points with longitude/latitude coordinates. Geolocation data is claimed to be helpful for remote venue planning and meeting regulatory requirements in industries that require user location information.

Flexible Hosting: The vendor states that VCOM can be provisioned in the cloud or on-premise, supporting various hosting options such as virtual machines, bare metal servers, and cloud hosting services like AWS and Azure. Systems can be provisioned with full redundancy to ensure continuous operation even in the event of a site failure.

Integrated Phone Services: VCOM incorporates a fully functional IP PBX within its framework, allowing users to place and receive standard phone calls simultaneously with point-to-point, group call, and party line communications. Standard PBX capabilities such as contact lists, call history, and inbox notifications are incorporated into the VCOM phone services.

API Integration: According to the vendor, VCOM provides a complete REST API, enabling integration of its capabilities into existing workflows. The API allows for customization and automation of communication processes, enhancing productivity and efficiency. It facilitates seamless integration with other software systems and applications, extending the functionality of VCOM.

Scalability: VCOM is described as a scalable platform that can accommodate teams of any size, from small to large organizations, according to the vendor. It supports virtually unlimited point-to-point, group call, and conference channels. The platform is claimed to be trusted in demanding communications applications across various industries, including broadcast, aerospace, defense, and financial services.

WebRTC Support: The vendor states that VCOM Cloud supports WebRTC, the new standard for real-time communications, providing low latency, excellent echo cancellation, and high-quality audio. Users can access VCOM through web browsers without the need to download additional software. Native apps for iOS and Android devices are also available for a dedicated user experience.