Veco

Veco™ is positioned as a comprehensive all-in-one property software solution aimed at streamlining and enhancing core business processes in the property industry. According to the vendor, Veco™ caters to property companies of all sizes, from small agencies to large enterprises. It is designed to be used by professionals in various industries such as estate agents, letting agents, property managers, new homes and development agencies, and estate management companies.

Key Features

Veco™ Connect: According to the vendor, this feature allows users to deliver fast and efficient service directly from their mobile devices. Users can manage upcoming appointments directly from their Veco™ diary and receive live traffic alerts to ensure punctuality. Veco™ Connect also enables users to connect with clients and colleagues instantly, with security features offering safety and location tracking. Users can access information on appointments, contacts, and properties, and interact with notification tasks. Additionally, this feature facilitates communication within teams through group or personal messages.

Veco™ Property Voice Search: The vendor claims that this feature enables users to reach prospective tenants and buyers via any Alexa enabled device. Users can ask Alexa to search for rental or sales properties, specify the agent they want to search, and provide search criteria such as the number of bedrooms and budget range. Veco™ Property Voice Search is compatible with various Alexa enabled devices including Amazon Echo, Echo Dot, Echo Show, and more.

Veco™ Automate: According to the vendor, this feature allows users to automate communication with their client base 24/7 without manual intervention. It also automates procedures to ensure legal compliance for both the users and their clients. The vendor claims that Veco™ Automate enhances customer experience by offering a more efficient and comprehensive approach. Users can receive regular reports to keep track of company performance and reduce costs associated with rent control and fee collection. They can set triggers, scheduling, and communication content according to their preferences, and manage marketing campaigns instantly and easily. Veco™ Automate also assists in ensuring GDPR compliance.

Veco™ Client Portal: The vendor states that this feature provides users with a secure web-based portal for Landlords, Tenants, Vendors, and Leaseholders. Users have 24/7 access to the portal and can make online payments (additional accounts required). They can display user-controlled notifications, place orders for EPCs, PAT Testing, Gas Safety Checks, and more. The vendor claims that the Veco™ Client Portal allows users to provide feedback on inventories, view and download shared documents, access current and completed work orders, and download account transactions. It also provides marketing material and statistics for properties for sale, viewings and feedback for properties for sale, and facilitates Ground Rent/Service Charge Transactions and Notice Board/Estate Transactions for estate management.

Veco™ Insights: According to the vendor, this feature is a secure web-based application that provides live access reporting from the Veco program. It allows users to set, track, and work towards office and departmental targets, understand operational key performance issues, and forecast performance with an interactive fee planning tool. Veco™ Insights helps users identify income streams that need to be matured and compare office KPI performance within their network. The vendor claims that this feature can predict errors before they occur and help users understand variables that result in incorrect invoicing. It aims to reduce human error and poor data entry and acknowledges the successes of individual team members.