VerticalChange

VerticalChange is a data system designed specifically for human service organizations. According to the vendor, it aims to assist organizations in managing critical information about the people they serve, tracking relationships, ensuring data security, and collecting and managing data as needed. VerticalChange is intended for use by various social sector organizations, including human service organizations, nonprofit organizations, public schools, government agencies, and local initiatives.

Key Features

Client Management: According to the vendor, VerticalChange allows users to easily manage important information about the people they serve. This includes contact information, demographics, assessment and outcome data, and any other critical data. The system provides a user-friendly interface for creating and managing client profiles. Users can also track relationships between clients and other providers, services, and familial structures.

Security & Access Control: The vendor states that VerticalChange offers robust control over information and ensures data security. The system is HIPAA compliant and follows a strict data encryption policy. Users can set advanced permissions to control access to information at a granular level. Custom permission sets can be assigned based on user roles and data access needs.

Custom Data Collection: VerticalChange provides the flexibility to collect and manage data according to specific requirements. Users can build custom forms using an easy-to-use interface. These forms can include various field types such as likert fields, scores, if/then logic, rich formatting text fields, radio buttons, dropdown lists, and upload fields. Forms can be associated with specific client types and connected to programs and users for restricted use and access.

Import/Export Data: According to the vendor, VerticalChange allows users to easily import and export data. This includes migrating data from previous systems or importing survey data from external applications. Users can also submit VerticalChange data to state-mandated systems with specific formatting requirements.

Impact Reporting: VerticalChange offers customized reports to gain insights into program effectiveness. Users can monitor program status, determine service delivery levels, analyze outcomes, and aggregate data across the entire agency. The system allows users to retrieve, summarize, and export data in a spreadsheet-style format for further analysis. Custom reports and dashboards with data visualizations can also be created.

Query Your Data through SQL: According to the vendor, VerticalChange provides advanced users with direct access to the SQL server. This allows users to gather insights using third-party software such as R or Microsoft SQL Server. Users can develop visual dashboards using VerticalChange's own dashboard tool or third-party software.