VetCheck

VetCheck is a client communication and engagement system that aims to enhance client education, improve compliance, and increase client satisfaction in veterinary practices. It also serves as an integrated digital hospital workflow platform, designed to boost efficiency, accuracy, and compliance. According to the vendor, VetCheck caters to veterinary practices of all sizes, from small clinics to large hospitals. This innovative solution is utilized by various professionals and industries, including veterinarians, veterinary nurses, receptionists, veterinary technicians, animal healthcare professionals, pet owners, and veterinary clinics and hospitals.

Key Features

Reduced Paperwork: VetCheck enables practices to share brochures, leaflets, and handouts digitally, eliminating the need for physical copies. This can help reduce paper and printing costs, while increasing client engagement and reducing confusion.

Exceptional Customer Service: VetCheck provides tools for seamless patient care transition between veterinarians, nurses, reception, and clients, ensuring appropriate care and preventing miscommunication. Veterinary nurses can easily create digital discharge instructions and treatment plans, improving communication and client education.

Staff Retention: VetCheck offers educational support that can potentially increase staff retention. Well-trained staff can instill trust in clients and provide better care, resulting in improved client satisfaction.

Better Care: VetCheck offers personalized digital treatment plans, discharge instructions, and pet reports to improve client knowledge and drive informed compliance. Online health assessments enable long-term management of chronic diseases, enhancing client retention and practice growth.

Improves Compliance: VetCheck aims to improve compliance and patient care by educating clients on the importance of long-term preventatives and wellness programs. Detailed explanations of conditions, tests, services, and costs can reduce confusion and ensure client understanding.

Adds Value: VetCheck provides personalized veterinary discharge instructions and visual aids to add value and improve client satisfaction. Visual aids, handouts, and written instructions help reinforce recommendations and increase the uptake of veterinary services.

Increases Awareness of Practice Services: VetCheck allows for targeted educational patient awareness campaigns, promoting services such as parasite prevention programs, annual health checks, and vaccinations. Online health assessments can be shared through email reminders, social media, or newsletters, helping to build awareness and drive business back to the practice.

Customer Lifecycle: VetCheck supports the customer lifecycle from initial awareness to advocacy. It provides tools for initial discovery, seeking knowledge, making appointments, and post-visit communication, enhancing client engagement and improving the overall customer experience.

Digital practice forms with e-signatures: VetCheck simplifies administrative processes by enabling clients to complete digital practice forms with e-signatures, eliminating the need for paper forms. This saves time, improves data accuracy, and ensures legal compliance.

Dental & General anesthesia charts: VetCheck simplifies the documentation of general anesthesia and dental procedures with easy-to-use charts for recording vital signs, medications, and other important information. This improves accuracy and efficiency in documenting anesthesia protocols.