OpsGenie is an IT monitoring and incident response platform for development and operations teams, providing alerts and schedule management escalations. OpsGenie is now part of Atlassian since the late 2018 acquisition.
Freshservice is a cloud-based service desk and IT service management (ITSM) solution that currently serves more than 10,000 SMB, mid-market, and enterprise customers worldwide.
shift handover becomes crucial. Splunk On-Call does not realise its full value where the event throughput is less. … data which is part of the investigation and this really adds tremendous value to the overal incident handling and management process. Also, knowledge…
minimal explation
updates need expanded explanation on benefits and roadmap
cost model should be more streamlined
product integration with other Splunk products
Trianz IT and Cloud Solutions Pvt. Ltd. (formerly Axon Network Solutions Pvt Ltd.) (Information Technology & Services, 1001-5000 employees)
medium-scale business units. For small-scale business units, I see the functional value is less. … customization can be done easily. It's more user-friendly, and it adds more value when I mention about the navigation panel. Multi-level escalations and root
VictorOps is an excellent option for platform alerting and is very cost-effective. For teams of any size, it can be the correct tool. VictorOps success … Saves money by being cost-effective alerting solution.
It helps maintain platform uptime, giving customers
that other paging services offer. However, it's more affordable than some others and has a nice pricing model. Although the UI is not as clean or intuitive … done well and has some fun associated with it. However, the pricing model became too expensive for the features we needed. VictorOps is one of several that … We really liked PagerDuty but…