Visual Intelligence for Claims

Bdeo Visual Intelligence for Claims is a Software-as-a-Service (SaaS) solution offered by Bdeo that aims to enhance the claims process for motor insurers. According to the vendor, this product utilizes Visual Intelligence to accurately assess damage and estimate costs, automating decision-making and expediting claim settlements. It is targeted towards auto insurers, property insurers, and fleet management companies in the insurance industry.

Key Features

Visual FNOL: According to the vendor, Visual FNOL leverages SmartPhoto and SmartVideo technologies to collect evidence, assess damage, and estimate repair costs associated with vehicle claims. Insured individuals or experts can capture and submit evidence autonomously or with guidance from Bdeo's Visual Intelligence engine. The solution offers customizable evidence collection flow, appointment scheduling, and API integration options.

Visual Estimate: The Visual Estimate feature utilizes the Visual Intelligence engine to estimate repair costs based on images provided by the insurer. The vendor claims that this feature applies smart rules to determine repair and replacement needs, optimizing cost, time, and effort. Real-time case resolution and monitoring reports are provided. Pixel-level damage detection is employed to ensure accurate cost estimation using third-party services.

Visual Total Loss: According to the vendor, this feature simplifies the procedures involved in handling total loss claims. It includes tools for verifying evidence integrity through geolocation to detect potential fraud.

Visual Damage Detection: Bdeo's Visual Intelligence engine is said to accurately detect and assess vehicle damage. The vendor claims that advanced image analysis algorithms are used to identify and analyze the extent of damage, including pixel-level detection for precise assessment.

Visual Triage: The Visual Triage feature enables efficient prioritization of vehicle claims by analyzing images and videos to determine the severity of damage. The vendor states that this helps insurers effectively allocate resources by identifying high-priority claims that require immediate attention.

Visual FNOL Management: According to the vendor, this feature automates the management of vehicle claim notifications (FNOL). It automatically generates and organizes notifications, streamlining key processes and improving the digital experience for insured individuals. Anti-fraud control measures are included to ensure evidence integrity.