Visual Outcomes

Visual Outcomes is a software solution designed specifically for health and medical clinics. According to the vendor, it serves as a practice management system, electronic health record (EHR)/electronic medical record (EMR), online clinic, and customer relationship management (CRM) tool. Visual Outcomes is tailored for clinics with five or more practitioners and can support all specialties in one program. It is aimed at medical clinics, chiropractic clinics, physiotherapy clinics, naturopathy clinics, and osteopathy clinics.

Key Features

Comprehensive Practice Management: According to the vendor, Visual Outcomes serves as a practice management solution that covers various aspects of clinic operations, including scheduling, appointment booking, invoicing, payment processing, and more. It provides tools for resource allocation, staff management, and clinic utilization optimization.

Electronic Health Record (EHR)/Electronic Medical Record (EMR): The vendor claims that Visual Outcomes includes a robust EHR/EMR system for storing and managing patient demographics, health information, and clinical notes. It allows for the capture and tracking of patient health data over time and supports the creation and customization of clinical templates and workflows.

Online Clinic: Visual Outcomes offers a 24/7 online clinic or patient portal called VOiSite, according to the vendor. Clients can book appointments, make payments, access clinical summaries, and engage in telehealth/video consultations. The vendor states that it provides secure online access for clients to manage their healthcare journey.

Customer Relationship Management (CRM): According to the vendor, Visual Outcomes includes built-in CRM tools for nurturing client relationships. It allows for the creation and sending of newsletters, marketing campaigns, and targeted communications. The vendor claims that it enables tracking of client interactions, preferences, and goals.

Data Analytics and Reporting: Visual Outcomes offers data analytics and reporting capabilities, according to the vendor. It provides real-time dashboards and reports for financial analysis, clinical outcomes, staff utilization, and more. The vendor states that it enables the measurement and monitoring of key performance indicators (KPIs) for informed decision-making.

Enterprise Healthcare Support: The vendor claims that Visual Outcomes is designed to support the growth and sustainability of enterprise healthcare practices. It offers enterprise-level data collection, reporting, and business intelligence tools. The vendor provides consulting and online services for enterprise resource planning (ERP) and dynamic business planning (DBP).

Teaching Clinic Tools: According to the vendor, Visual Outcomes includes features specifically designed for teaching clinics and universities. It offers mentor and faculty approaches for booking appointments and managing student practitioners. The vendor claims that it provides supervision tools, virtual rosters, and learning environment features for student training.

Integration with Partner Solutions: Visual Outcomes integrates with partner solutions such as Stripe for online payments, drfirst for e-prescribing, and HICAPS for payment and claiming, according to the vendor. It supports secure messaging networks like HealthLink and Direct Secure Messaging (DSM) and offers terminology solutions, clearinghouse services, and more.

IT Overview: According to the vendor, Visual Outcomes is built on a Microsoft .Net platform and runs on Windows operating systems (WOS). It utilizes AWS cloud infrastructure for secure hosting, maintenance, and backups. The vendor states that it requires internet access and local device hardware specifications as per Visual Outcomes' recommendations.

Data Migration: Visual Outcomes provides data migration services to transfer client data from legacy systems, according to the vendor. It can transfer client demographics, future appointments, and other specified data while ensuring data integrity and accuracy during the migration process.