VitalPBX

VitalPBX is a business VoIP phone system offered by VitalPBX. According to the vendor, it provides a robust and scalable platform for managing a private branch exchange (PBX) in an intuitive and efficient manner. It caters to small businesses, enterprises, call centers, and carriers. Professionals and industries such as call centers, IT and telecommunications, healthcare, hospitality, and professional services can benefit from the comprehensive communication features provided by VitalPBX.

Key Features

Microsoft Teams Connector Add-on: Connect Microsoft Teams with VitalPBX directly, enabling transparent communication between Teams users and VitalPBX extensions and services. Make external calls from Teams using VitalPBX's resources and enhance business intelligence with the best direct routing solution.

Better Voice Communications for Microsoft Teams: Integrate Microsoft Teams with VitalPBX for a complete communications experience. Make and receive business calls on smartphones, ensuring connectivity even when away from the office. Enjoy reliable features like presence monitoring, video calls, call recording, and more.

Multi Tenant PBX System Add-on: Manage multiple IP PBXs on a single instance with this unified communications system. Easily and intuitively handle PBX systems, making it ideal for businesses with multiple departments or branches requiring separate PBX systems.

Rebranding Module Add-on: Customize the VitalPBX GUI according to user preferences. Add company identity, including name, colors, and logo, to the VitalPBX interface for a personalized experience.

Sonata Recording Add-on: Label calls, associate them with references, and create notes to manage call recordings effectively. Generate reports with different filters for better call analytics and insights.

Sonata Switchboard Add-on: Manage calls, extensions, queues, and more in real-time. Create customizable layouts with multiple widgets for efficient call management.

Sonata Stats Add-on: Generate reports and charts to visualize call data and statistics. Gain detailed insights into call volume, duration, and other key metrics. Make data-driven decisions for improved efficiency and performance.

VitXi WebRTC - Softphone Add-on: Utilize an advanced Windows softphone for call centers. Access features like presence monitoring, call hold, transfer, conference, auto answer, and call recording. Support multiple accounts, multiline, and voice conference functionalities. Compatible with various protocols including SIP, RTP, SDP, TCP, UDP, and STUN.

Professional Support Packages: Receive professional support packages for prompt assistance with any technical issues or inquiries. Gain access to a dedicated support team for troubleshooting.

Forum: Engage with the VitalPBX community through an online forum. Ask questions, share experiences, and exchange knowledge and best practices.