VivaSoft

VivaSoft, developed by Viva Civic, is a Software as a Service (SaaS) online permitting platform designed to simplify tasks and enhance community access to services. According to the vendor, VivaSoft caters to organizations of all sizes, including small municipalities and large government agencies. It is widely used by planning professionals, building departments, engineering departments, public works departments, fire departments, and business licensing departments across various industries.

Key Features

Complete online permitting and licensing: Customers have the convenience of submitting applications, plans, and documents, as well as receiving and paying invoices online. They can also request inspections, submit construction revisions, and file complaints and service requests electronically. Additionally, the platform allows customers to grant access to the design team or owners for seamless collaboration.

Empower your staff: VivaSoft automates process workflows, aiming to save time and improve staff efficiency. By reducing downtime and minimizing errors, it aims to enhance teamwork and facilitate remote work. According to the vendor, the platform's intuitive interface requires minimal training, typically less than an hour.

VivaSoft Analytics and Reports: Gain valuable insights with comprehensive analytics and reports provided by VivaSoft. The platform offers pre-designed reports with charts and graphs, enhancing data presentation for comparative studies and evaluations at both individual and divisional levels. It also supports easy data exports for creating custom reports.

Connect from anywhere: Enjoy secure and full access to VivaSoft system functionalities from any location. The platform also offers a "Store and Go" feature, allowing users to access vital data even without an internet connection.

Communicate for success: VivaSoft provides communication and collaboration features that improve teamwork, transparency, and accountability. User-specific dashboards provide workload, activity, and deadline information, enhancing personal and organizational performance. VivaSoft Timelines offer a concise view of major actions during different project phases, while maps and GIS capabilities aid in informed decision-making.

Document management made easy: VivaSoft includes a built-in document management system that intelligently files and stores documents under different project phases, ensuring easy access. The platform also streamlines work-order processing, staff report/board letter processing, and invoice processing through automated document routing.

Cloud-hosted: VivaSoft is a cloud-hosted solution, freeing up IT resources. With continual backup and robust disaster recovery measures, the platform ensures data safety and boasts an impressive 99.9% uptime. VivaSoft is hosted on Amazon Cloud, handling all administrative work.

Seamless integrations: VivaSoft seamlessly integrates with Esri-GIS, enabling real-time data transfer and mapping. The platform also offers robust APIs for connecting and sharing data with other software systems.