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Voiceform

Voiceform

Overview

What is Voiceform?

Voiceform is a Voice, Video and Text survey and form builder that leverages multimedia capabilities to improve how a company collects feedback from customers, employees or other audiences. This is to enable the user to hear the voice of the…

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Recent Reviews

TrustRadius Insights

Voiceform has helped solve a variety of business problems by providing a personal and conversational way to collect feedback. Users have …
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Pricing

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What is Voiceform?

Voiceform is a Voice, Video and Text survey and form builder that leverages multimedia capabilities to improve how a company collects feedback from customers, employees or other audiences. This is to enable the user to hear the voice of the customer and turn it into content that drives an…

Entry-level set up fee?

  • No setup fee
For the latest information on pricing, visithttps://www.voiceform.com/pricing

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

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Product Details

What is Voiceform?

Voiceform is a Voice, Video and Text survey and form builder that leverages multimedia capabilities to improve how a company collects feedback from customers, employees or other audiences. This is to enable the user to hear the voice of the customer and turn it into content that drives an organization's sales and marketing efforts.

Voiceform aims to make feedback collection feel like an enjoyable conversation across multiple languages. And it helps collect more feedback from customers. Mobile-responsive forms and surveys help collect feedback wherever customers. With Voiceform, users can automate and scale customer interviews, while still maintaining the emotional insight found in an interview. Voiceforms can be shared via email, website embed or in-app widget, making data collection happen anywhere it is needed. Additionally, the user can turn these rich datapoints into social and marketing content. This transforms the customer's voice into testimonials, case studies, and customer spotlights. Ready-to-use tools auto-create assets for case studies, testimonials, presentations and more with assets that let the user turn feedback into a stylish video for a website, corporate presentations, operational reviews and landing pages. Customize each visualizations colour, branding and logos.

With collected data, users can automate analysis with access to auto-transcription, topic extraction, thematic analysis and keyword analysis to ensure collected data can be sorted, filtered, analyzed and shared. Invite team members, and make Voiceform a place to research and collaborate on company feedback and customer insight. Voiceform provides a way to collect, analyze and share feedback, and helps turn mountains of customer feedback into assets and insight that the company can use. Additional Voiceform features include analytical dashboards, custom logic, question branching, and integrations with CRMs, Communication Platforms and Data Tools. Additionally, users can leverage Voiceform to automate how surveys and forms are shared, either with in-platform email capabilities, and custom widgets.

Voiceform Features

Survey Format & Appearance Features

  • Supported: Online surveys
  • Supported: Survey templates
  • Supported: Survey library
  • Supported: Themes
  • Supported: Custom logo/branding
  • Supported: Progression bar
  • Supported: Responsive design

Survey Content Features

  • Supported: Multimedia content
  • Supported: Drag-and-drop editor
  • Supported: Changes to live survey
  • Supported: Question design help
  • Supported: Multiple question types
  • Supported: Translation/multi-lingual

Survey Logic Features

  • Supported: Survey logic flexibility
  • Supported: Response requirement/validation
  • Supported: Skip logic
  • Supported: Conditional questions
  • Supported: Question branching

Survey Reporting & Analytics Features

  • Supported: Response tracking
  • Supported: Data export
  • Supported: Real-time results
  • Supported: Standard reports
  • Supported: Analytics

Survey Integrations Features

  • Supported: CRM Integration
  • Supported: Social media integration
  • Supported: E-commerce integration

Survey Automation Features

  • Supported: Notifications and alerts

Survey Distribution Features

  • Supported: In-tool invites
  • Supported: Email distribution
  • Supported: Cross-channel distribution
  • Supported: Embeddable surveys
  • Supported: Site intercept surveys
  • Supported: 360 Degree feedback
  • Supported: Anonymous responses
  • Supported: Vendor-offered crowdsourcing
  • Supported: Unlimited questions per survey

Survey Administration & Security Features

  • Supported: Multiple users
  • Supported: Access controls
  • Supported: Compliance

Voiceform Video

Voiceform lets users create voice, video and text surveys and forms that feel like a conversation. Collect and share rich data and feedback. Collect an audience's voice, and hear the customer on a deeper and more contextual level.

Voiceform Technical Details

Operating SystemsUnspecified
Mobile ApplicationNo
Supported CountriesGlobal
Supported LanguagesGlobal
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Comparisons

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Reviews

Community Insights

TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!

Voiceform has helped solve a variety of business problems by providing a personal and conversational way to collect feedback. Users have found that Voiceform eliminates the need to figure out how to record audio files for feedback, saving time and generating engagement in a brand new way. The product has been used for various purposes, such as gathering listener questions for podcast shows, conducting live videos with interactive questionnaires, and handling customer support tickets. Additionally, Voiceform has streamlined the hiring process by allowing users to listen to applicants' answers to questions and tailor solutions to clients' needs before the first contact.

Voiceform has also made it easier for online businesses to get immediate responses from customers and future clients. The ability to collect audio responses has resulted in faster survey completion and more detailed answers compared to written responses. Users have found that audio responses are more impactful than surveys and reduce the inconvenience of typing and transcribing. Moreover, collecting survey answers in audio format saves time and doesn't interrupt respondents' day. Voiceform has reduced friction and improved customer experience by allowing clients to record long answers with minimal effort, especially on smartphones.

Overall, users have found that Voiceform solves the problem of capturing feedback in a user-friendly, instant, and personalized manner. It enhances opportunities for engagement, creates user-driven content segments, and provides valuable insights into customer emotions and thoughts in real-time.

Users who have tried Voiceform recommend the software for several reasons. Firstly, they suggest trying Voiceform to stand out and make forms more personal by creating unique and personalized forms. This can help differentiate their brand or organization. Secondly, users recommend using Voiceform as a way to understand clients in a different way. By using this software, businesses can gain insights into their customers' preferences, needs, and expectations, helping them tailor their offerings accordingly. Lastly, Voiceform is highly regarded for its versatility in various areas such as surveys, support, feedback, and testimonials. It offers a comprehensive solution for collecting valuable information from users and customers. Another advantage highlighted by users is that Voiceform does not require creating an account, making it convenient and hassle-free to use. Overall, users find Voiceform helpful for understanding customer demands and enhancing their interaction with clients.

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