Voxology

Voxology is a cloud communications platform provided by Voxology Group, Inc. According to the vendor, it offers programmable voice and messaging services to businesses of all sizes. The platform is said to be utilized by various professions and industries, including contact centers, education, financial services, healthcare, and membership organizations.

Key Features

Programmable Voice: According to the vendor, Voxology allows users to make and receive software-defined phone calls, create dynamic call flows, modify live calls, record calls, and manage phone numbers.

Programmable SMS: Voxology reportedly enables users to send and receive software-defined SMS, MMS, group, and batch messages using long code, short code, and toll-free phone numbers.

Enterprise SIP: The vendor claims that Voxology facilitates the connection of IP-based communications infrastructure to its platform, enabling seamless integration with existing systems.

Phone Numbers: Voxology allows users to provision programmable voice and messaging phone numbers and assign them to call flows, as stated by the vendor.

Microsoft Teams Direct Routing: According to the vendor, Voxology can be used to power Microsoft Teams with carrier services, offering lower costs, greater flexibility, and rich features.

Emergency Calling: Voxology reportedly provides enhanced 911 (E911) calling and phone number registration for improved emergency response.

Call Recording: The vendor states that Voxology offers multi-channel call recording, storage, and management capabilities for compliance and quality assurance purposes.

Media Stream: According to the vendor, Voxology allows real-time audio streaming from phone calls to desired endpoints, facilitating monitoring and analysis.

Call Transcription: Voxology is said to enable real-time audio streaming from phone calls to desired endpoints, converting speech to text for better accessibility, as stated by the vendor.

Event Conferencing: According to the vendor, Voxology allows users to connect with thousands of participants in live, interactive telephone town hall events, facilitating large-scale communication and engagement.