Waiterio

Waiterio is a restaurant POS system offered by the vendor Waiterio. According to the vendor, this solution is designed to help small to medium-sized restaurants, food trucks, bars, and clubs efficiently manage their operations, improve customer service, and increase revenue.

Key Features

Order Management: According to the vendor, users can take orders from any tablet or smartphone within the restaurant, with real-time updates displayed on the kitchen screen and automatic receipt printing.

Table Management: The vendor claims that users can efficiently manage the layout of the restaurant, including multiple rooms, different floors, and outdoor seating areas, while easily taking orders by selecting tables on a map.

Menu Management: Users can create and customize menus with categories, import menus from text files, add photos to menu items, and easily reorder categories and items, according to the vendor. They can also assign different printers for the kitchen, bar, and cash counter.

Staff Management: The vendor states that users can easily invite staff members via email, assign individual roles for security, automatically assign waiters to tables, and sync menus for all staff members to ensure smooth operations.

Payment and Discount: According to the vendor, users can accept multiple payment methods for a single bill, offer fixed or percentage discounts to customers, automatically include or exclude taxes, and create separate bills for customers who wish to pay separately.

Sales Reports: Users can gain insights into daily, weekly, and monthly sales volumes, identify the most popular menu items, track revenue generated by each waiter, and access detailed information on payment methods and dates for any food order, according to the vendor.

Quick Support: Users can easily contact the support team for assistance, access comprehensive tutorials and documentation for self-diagnosis, and send screenshots through the Waiterio app for efficient troubleshooting, according to the vendor.

Hardware Compatibility: According to the vendor, the system works seamlessly on all major operating systems (Android, iOS, Windows, macOS, Linux) and supports all thermal printers, eliminating the need for exclusive hardware.

Online Ordering: The vendor claims that users can build an efficient website for the restaurant to accept orders online, attract customers through online platforms, and seamlessly integrate the POS and online ordering systems for easy management.

Restaurant Website Builder: Users can create a professional restaurant website within minutes, accept online orders, and increase sales significantly without requiring technical knowledge or design skills, according to the vendor. The system also supports automatic updates and multi-device compatibility with support for multiple languages.