WebCollect

WebCollect is a membership and event management software solution designed to streamline administrative processes, manage memberships, handle event registrations, and facilitate payment collection. It caters to organizations of all sizes, including sports clubs, professional associations, non-profit organizations, community groups, and educational institutions.

Key Features

SMS Messaging: According to the vendor, WebCollect offers SMS messaging functionality that allows organizations to send text messages to their members. Users can send SMS messages to individual members or selected groups, with automatic deduplication to ensure each member receives the message only once.

Changing Recipients: Users can easily modify the list of recipients for SMS messages by adding or removing members with a simple click. The system handles duplicate numbers and provides a Quick Add feature to prevent duplicates.

Invalid Mobile Numbers: The vendor states that WebCollect automatically cleans up mobile numbers by removing spaces, adding country codes, and eliminating leading zeros. It also performs checks to ensure that only valid numbers are used when sending SMS, preventing messages from being wasted on invalid numbers.

No Mobile Number: If a member does not have a mobile number, the system can send the text to the valid mobile number of the group admin instead. If no valid number is found within the group, the system will not send the text.

Sending SMS: Users can send SMS messages by clicking on the "Send" button, which displays the available SMS credits. If credits are insufficient, users have the option to save the message as a draft. Additional SMS credits can be conveniently purchased through the online checkout feature.

SMS Credits Expiry: According to the vendor, WebCollect credits remain valid as long as the service is actively used and paid for. Unused credits are non-refundable, and further details can be found in the Terms & Conditions.

Sending Similar SMS: Users can create a copy of an existing SMS message to send it again with different recipients or make slight modifications. The system generates a new draft with the same content and recipient list, allowing for easy editing before sending.

All Major Payment Methods: WebCollect accepts various payment methods, including PayPal, direct debit, credit/debit cards, bank transfers, and standing orders. Integration with GoCardless ensures a secure and user-friendly checkout process.

Direct Debit Payment Method: According to the vendor, WebCollect offers a direct debit payment method in partnership with GoCardless. During the checkout process, members can set up direct debits, and the funds are transferred directly to the organization's bank account. No setup or monthly fees are charged, and transaction charges are deducted from the member's payment.

Bank Reconciliation for Bank Transfer Orders: WebCollect provides a bank reconciliation feature that allows organizations to match bank transfer payments with orders. Users can upload bank statements in CSV format to reconcile payments in bulk. The system categorizes payments as matched, unmatched, or with multiple/mismatched orders for easy identification. Outstanding orders can be updated to "Payment Received" status in a single action.