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Users have praised this software as a customer-friendly and easy-to-use tracking solution. With its user-friendly web GUI and external …
Overview
What is Wialon?
Wialon is a platform for GPS tracking and IoT, suitable for all kinds of telematics projects, from classic fleet management to stationary asset control, regardless of location or scale.
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What is Wialon?
Wialon is a platform for GPS tracking and IoT, suitable for all kinds of telematics projects, from classic fleet management to stationary asset control, regardless of location or scale.
Entry-level set up fee?
- Setup fee optional
Offerings
- Free Trial
- Free/Freemium Version
- Premium Consulting/Integration Services
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Alternatives Pricing
What is Verizon Connect?
Verizon offers a fleet management platform in Verizon Connect, emphasizing asset tracking and GPS, clear maps and route optimization, and fleet KPI tracking.
What is Onfleet?
Onfleet in San Francisco offers a fleet management platform containing route optimization and planning, GPS, in-app driver communication (e.g. messaging), task sequencing and linking, and other features.
Product Demos
Wialon + 1С demo
YouTube
GPS Fleet Tracking System | Wialon Hosting Demo
YouTube
شرح تعريفي لبرنامج تتبع المركبات الاوروربي وايلون Wialon Demo
YouTube
Product Details
- About
- Competitors
- Tech Details
What is Wialon?
Wialon is a platform for GPS tracking and IoT designed to manage various fleets, from cars and bikes to heavy vehicles and machinery. Its features include real-time tracking, custom fuel control and routing algorithms, and video telematics. Wialon empowers fleet owners to take control of every aspect of their operations, from monitoring driver behavior to ensuring cargo safety.
In addition to its core fleet management features, Wialon offers specialized solutions for specific industries like local delivery management, smart farming, and field worker tracking. The platform allows integration with other systems such as ERP, BI, and accounting applications through its SDK and open API.
Wialon takes a hardware-agnostic approach, to ensure compatibility with all major GPS device models. The platform is available in cloud-based (Wialon Hosting) and server-based (Wialon Local) options, and can be accessed through web interfaces or mobile applications.
Wialon is brought to fleet owners through a global network of telematics service providers spanning 150+ countries. As members of the Wialon community, partners benefit from robust support, ranging from 24/7 technical help to marketing and business development assistance. Being a Wialon partner also grants exclusive access to the expertise and knowledge of 2,600+ telematics experts worldwide.
Wialon Features
- Supported: Hardware-agnostic product
- Supported: Simple SDK
- Supported: Open API
- Supported: Fuel control
- Supported: Route optimization
- Supported: Driver behavior monitoring
- Supported: Real-time data
- Supported: Reporting
- Supported: Mobile application
- Supported: Video telematics
Wialon Screenshots
Wialon Video
Wialon overview
Wialon Competitors
Wialon Technical Details
| Deployment Types | On-premise, Software as a Service (SaaS), Cloud, or Web-Based |
|---|---|
| Operating Systems | Windows, Linux, Mac |
| Mobile Application | Apple iOS, Android |
| Supported Countries | Global |
| Supported Languages | English, French, Italian, German, Lithuanian, Dutch, Polish, Portuguese, Romanian, Russian, Estonian, Spanish, Swedish, Arabic, Catalan, Czech |
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Reviews
Community Insights
TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!
- Business Problems Solved
- Pros
- Cons
- Recommendations
Users have praised this software as a customer-friendly and easy-to-use tracking solution. With its user-friendly web GUI and external apps for smartphones, it offers a seamless experience for both fleet managers and drivers. One of the key use cases is in fleet management, where the software helps track vehicle fleets and reduce costs. Customers have reported a great overall experience with the software, considering it the best fleet management software available, with commendable customer support.
The software has also been used to develop industry-specific solutions that improve efficiency and optimize resource use. Solutions have been tailored to various industries such as school bus, ready-mix, logistics, and FMS. Users have been utilizing this software since 2010 and are still satisfied with their decision due to its flexibility, 24/7 support, fantastic API, high uptime, and competitive pricing scheme. They appreciate how the software helps integrate new technologies and develop hardware protocols more easily. Additionally, being a professional platform that meets varied needs in the field of vehicle tracking solutions, it has gained a large user base and is considered the largest and most used professional tracking platform globally.
Furthermore, users highly recommend this product for logistics-based solutions and praise its 99.9% uptime and accuracy. It has been successfully used to migrate clients from other GPS tracking platforms by offering them better features and service. The software continues to evolve with constant updates that introduce new functions and features, providing advanced GPS tracking capabilities. Another advantage is its support for multiple languages, which caters to users from different regions. Although customers express their satisfaction with the product's performance in meeting their business needs, some improvements are desired in areas such as pricing clarity and mobile app functionality. Overall, this product stands out for its reliability, trustworthy reputation, exceptional technical support, and ability to keep up with the pulse of the Telematics industry while constantly enhancing its capabilities.
Comprehensive and Complete Package: Wialon is praised by several users for its comprehensive and complete package. It offers multiple applications and flexibility on the sensors, catering to a wide range of tracking needs such as routing, dispatch, asset tracking, and NBioT.
Superb Customer Care: The superb customer care provided by Wialon is highly appreciated by users. They consistently mention that the support team responds promptly to emails and provides well-documented support materials, ensuring a smooth user experience.
Affordable Pricing: Users find the pricing of Wialon to be fair compared to other GPS tracking providers. Many reviewers with larger fleets particularly highlight the favorable pricing structure offered by Wialon.
Poor User Interface: Many users have expressed their dissatisfaction with the user interface, stating that it resembles an outdated operating system and criticizing the font, design, and arrangement of items on the interface. They feel that these aspects contribute to a poor user experience.
Difficulty in Training: Some reviewers have mentioned that the extensive options available in the software make it time-consuming to train on. They feel that it takes a significant amount of effort and practice to become familiar with all the features and functionalities.
Challenges with Demo and Device Setup: Several users have reported difficulties in arranging demos with the technical team. Additionally, setting up OBD devices on the web platform can be challenging, especially when specific configurations are required. This has led to frustration among some users who expected a smoother setup process.
Users of Wialon have made the following recommendations based on their experiences with the platform:
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Engage with other Global Partners: Talking with fellow Global Partners using Wialon provides valuable insights into how to effectively use and make the platform work for your business.
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Utilize the flexibility and range of integrated hardware: Take advantage of the wide range of integrated hardware options offered by Wialon. Seek guidance from the Wialon team to maximize the benefits of integrating hardware components with the platform.
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Make use of branding and Personal Design feature: Use Wialon's branding capabilities, such as the Personal Design feature, to project professionalism and create a distinct image for your business.
In addition, users encourage others to give Wialon a try, believing that they will not be disappointed. Furthermore, users with five years of experience in the field consider Wialon to be the best tracking system and recommend avoiding wasting time on finding alternatives.