Wilbur Claim Manager

Wilbur Claim Manager is a Software-as-a-Service (SaaS) platform designed to streamline the management of insurance claims. It caters to companies of all sizes, from small insurance organizations to large enterprises. This comprehensive solution is utilized by professionals in the insurance industry, including claims handlers, claims managers, insurance adjusters, insurance brokers, and property and casualty insurance companies.

Key Features

Claim Management Module: The Claim Management Module allows users to efficiently manage claims from start to finish. It seamlessly integrates with existing core systems and workflows, providing a centralized platform to keep all stakeholders engaged and informed.

Claim Lodgement Module: The Claim Lodgement Module offers policyholders a user-friendly online platform to easily lodge claims from any device. By providing this convenient self-service option, it helps reduce staff costs and overheads while enhancing customer satisfaction.

Assessment Module: The Assessment Module simplifies the assignment of assessments and inspections. It allows for the allocation of assessments to both internal and external assessors, ensuring better control over assessor availability and standardized reporting across the organization.

Repair Management Module: The Repair Management Module enables efficient assignment and coordination of repairs. It facilitates the allocation, scheduling, and completion of repairs, allowing for the creation of jobs, assignment of tasks, and progress tracking. This module aims to expedite the repair process, leading to faster turnaround times and improved customer satisfaction.

Supplier Network Module: The Supplier Network Module provides access to a vetted and compliant network of claims suppliers. It offers a wide range of supplier types across various locations, simplifying processes such as credentialing, licensing, payments, and performance management.

Rate Books Module: The Rate Books Module ensures standardized and consistent costs across claims. It allows for the establishment of pre-determined labor and materials rates that can be applied to specific locations, events, clients, or bundles. This module promotes consistency, transparency, and efficiency in claims handling.