Worldsoft Business Suite

The Worldsoft Business Suite (WBS) is a business software solution aimed at streamlining administrative processes, enhancing communication, and improving customer engagement. According to the vendor, it offers various modules to manage customer relationships, marketing campaigns, invoicing, online presence, and more. The Worldsoft Business Suite is said to be suitable for small to medium-sized businesses (SMBs) as well as larger enterprises. It is designed to cater to sales and marketing professionals, customer service representatives, small business owners, freelancers, and e-commerce companies.

Key Features

CRM (Customer Relationship Management): According to the vendor, the WBS automates customer inquiries, provides a centralized view of interactions, enables targeted communication, and helps businesses stay organized.

App (PWA) - Progressive Web App: The vendor claims that businesses can create their own mobile app using the WBS, combining the benefits of a native app and a website. It is said to provide a seamless user experience across different devices and enhance customer engagement.

WebConnector: The WBS enables easy integration of inquiry forms, reservations, sales items, and surveys into websites and the mobile app, as per the vendor. It is claimed to streamline data collection and management, enhancing the user experience.

EMS (E-Marketing System): According to the vendor, the WBS facilitates automated email and SMS marketing campaigns, personalized newsletters, and follow-ups to boost sales. It is said to increase revenue through targeted marketing and help businesses engage with customers.

Factura: The WBS is claimed to efficiently manage quotes, orders, invoices, delivery notes, reminders, and articles, automating workflow processes and streamlining billing and invoicing procedures.

Affiliate: The WBS offers an affiliate program, according to the vendor, to expand reach and acquire more customers. It automates commission calculations and payouts, increasing brand visibility and customer acquisition through affiliate marketing.

Online-Verwaltung (Cloud Computing): The WBS provides a centralized platform for managing various aspects of the business, eliminating the need for multiple software programs, as per the vendor. It offers online access to customer invoices and payment options, ensuring data security through redundant synchronization and backups.

API / Add-Ons: The WBS offers a comprehensive API and plugins for data synchronization with other software, according to the vendor. It integrates with popular services such as Google Calendar, Webinaris, and various payment providers.