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Users have found XGen Ai to be a reliable solution to protect their computers against viruses, malware, spam, etc., and has been …
Overview
What is XGen Ai?
XGen Ai is an AI-powered consumer prediction engine that, according to the vendor, aims to optimize customers' path to purchase through personalized product recommendations, intelligent merchandising, and automated user flows. This solution is said to be suitable for businesses of all sizes, from small...
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What is XGen Ai?
XGen Ai is an User-Anonymous Customer Experience Optimization tool for ecommerce sites, that enables the user to deploy individually curated product recommendations, intelligent merchandising, and automated user flows that optimize the customers’ path to purchase while fully maintaining consumer…
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Product Details
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- Tech Details
What is XGen Ai?
XGen Ai is an AI-powered consumer prediction engine that, according to the vendor, aims to optimize customers' path to purchase through personalized product recommendations, intelligent merchandising, and automated user flows. This solution is said to be suitable for businesses of all sizes, from small enterprises to large corporations. Various professionals in e-commerce, merchandising, marketing, and retailers, including luxury brands, are said to rely on XGen Ai to enhance their online retail operations and potentially drive revenue growth.
Key Features
Dynamic Product Recommendations: According to the vendor, XGen Ai's AI-powered engine analyzes customer engagement events to predict next steps and provide personalized product recommendations with the highest chance of conversion, potentially eliminating the need for segmentation or cohorts.
Comprehensive Merchandising Engine: The merchandising engine, as claimed by the vendor, allows teams to curate product selections based on visitor types and locations on the site. It is said to continuously update these selections in real-time to ensure relevance and effectiveness, catering specifically to the demands of luxury brands.
Fully Customizable User Flows: The vendor states that users can design, build, and publish customized customer experience strategies using the XGen Ai platform. It is said to enable the creation of various types of user flows, including tailored product recommendations across different pages such as PLP, PDP, Home Page, Checkout, Pop-ups, and Cart Flyout.
Integration in Less Than a Week: According to the vendor, XGen Ai offers a streamlined integration process, handling 90% of the integration. They claim that only 4-6 hours of the team's time are required for integration. They also state that the platform seamlessly integrates with major platforms like Shopify, Magento, BigCommerce, and custom platforms using simple Google Tag or plugins.
Free 4-Week Trial: The vendor claims that potential customers can take advantage of a low-touch, cost-free trial. They state that the trial includes analyzing customer experience and traffic data to provide a strategy for driving optimal results. Integration and go-live to the site are included in the trial at no cost to the user.
Deep Vision Image Recognition: XGen Ai, according to the vendor, utilizes cutting-edge image recognition technology powered by advanced computer vision models. They claim that this technology automatically enriches and adds attributes to the catalog, ensuring accurate product curation based on analyzed data.
XGen Ai Technical Details
| Deployment Types | Software as a Service (SaaS), Cloud, or Web-Based |
|---|---|
| Operating Systems | Unspecified |
| Mobile Application | No |
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Community Insights
TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!
- Business Problems Solved
- Pros
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Users have found XGen Ai to be a reliable solution to protect their computers against viruses, malware, spam, etc., and has been successfully deployed in both on-premises and cloud environments. This product solves the business problem of providing virtual patches for legacy systems and security reinforcements, covering virtual and cloud environments with layers of defence. With a centrally managed console, the administrative workload is less, making it easy to monitor and manage the network.
XGen Ai's ease of use is its best feature, with users finding it user-friendly and integrating well with other daily use applications. Furthermore, XGen Ai consumes less CPU and memory, relieving computer stress during real-time and on-demand scans. Customers have expressed positive feedback about the technical support provided by Trend Micro as they work with them daily if needed. The automatic scanning feature helps find viruses in newly plugged drives and scan websites without interrupting the users' workflow. Overall, XGen Ai becomes an essential tool that can easily protect small, medium, and large scale enterprises from cyber threats while increasing productivity with no need for extensive IT knowledge or experience.
Real-time scanning: Users appreciate the real-time, high-performance scanning and fast scanning speed of XGen Ai. Many have stated that this feature is valuable as it provides instant protection against attacks.
Ease of use: According to multiple reviews, XGen Ai is found to be an easy-to-use software for antivirus and IDS security purposes on virtual machines. The central management system and compatibility with all server types make integration and management simple for administrators.
Comprehensive protection: A majority of users find XGen Ai's comprehensive anti-malware protection highly reliable when surfing online or playing games. It accurately detects, prevents, or removes any spam, malware or virus ensuring the security of systems and devices from unexpected malware and spyware.
Poor Antivirus Performance: Some users have reported that the antivirus signatures are poor and don't detect most malware. False positives can also occur when using installers that use x-copy. While the software isolates the malware in its own container, it doesn't completely delete it.
Slow Scans: Several reviewers mentioned that full-system scans take a considerable amount of time and significantly slow down their machine. This issue is compounded by deep antivirus scans, which are also very slow.
Difficult to Use Policy Management System: Many users found the policy management system difficult to use due to its outdated interface, limited reporting options, and non-comprehensive dashboards. Reports were also found to be lacking important information needed for effective decision making.