XMission Hosted PBX

XMission Hosted PBX is a managed VoIP phone system designed to offer businesses of all sizes a cutting-edge digital phone system. This cloud-based solution facilitates a seamless transition from existing telephone services to a more advanced communication platform. XMission Hosted PBX caters to various professions and industries, including professional services, healthcare, education, retail, and hospitality.

Key Features

Easy Call Management: According to the vendor, XMission Hosted PBX provides a user-friendly web-based interface for call management, enabling users to effortlessly handle incoming and outgoing calls, transfer calls, and set up call forwarding.

Unified Communications: XMission Hosted PBX integrates voice, video, and messaging into a single platform, promoting efficient collaboration and communication across different devices and locations.

Auto Attendant: The vendor claims that XMission Hosted PBX offers an auto attendant feature, enabling businesses to create customized greetings and automated menus to guide callers to the appropriate department or extension, thereby optimizing call routing efficiency and enhancing the caller experience.

Voicemail to Email: According to the vendor, XMission Hosted PBX allows voicemails to be automatically forwarded to users' email accounts as audio attachments, facilitating convenient access and management of voicemails from any location using preferred email clients.

Call Recording: XMission Hosted PBX enables businesses to record incoming and outgoing calls for quality assurance, training purposes, or compliance requirements. Call recordings can be easily accessed and managed through the web-based interface.

Conference Calling: According to the vendor, XMission Hosted PBX supports conference calling, enabling multiple participants to join a call simultaneously. This feature is particularly beneficial for team meetings, remote collaboration, and client presentations.

Mobile Integration: The vendor states that XMission Hosted PBX offers seamless mobile integration, allowing users to access the phone system and make/receive calls using their mobile devices, ensuring uninterrupted communication even when employees are on the move.

Call Analytics and Reporting: XMission Hosted PBX provides comprehensive call analytics and reporting features, empowering businesses to track call volumes, call durations, and other metrics. This data-driven approach helps optimize communication processes and decision-making.

Virtual Fax: According to the vendor, XMission Hosted PBX includes virtual fax capabilities, eliminating the need for physical fax machines and streamlining the faxing process by enabling businesses to send and receive faxes digitally.

CRM Integration: XMission Hosted PBX integrates with popular customer relationship management (CRM) systems, allowing businesses to sync call data, customer information, and communication history. This integration enhances efficiency and improves customer interactions.