Zapiens

Zapiens is a knowledge management software offered by Zapiens Technologies, S.L. It aims to centralize and make accessible information within organizations, facilitating knowledge transfer, training processes, and talent discovery. According to the vendor, Zapiens is suitable for companies of all sizes, from small businesses to large enterprises. It caters to various professions and industries, including sales teams, human resources, training and development, customer support, and IT and technology companies.

Key Features

Mobile Learning: According to the vendor, Zapiens allows organizations to share knowledge and information with employees and provides mobile accessibility for learning anytime and anywhere. It is said to facilitate remote training and learning for teams.

Knowledge Connector: The vendor claims that Zapiens features a chatbot named Zap, which efficiently resolves doubts by answering questions and finding experts within the organization. It also allows the storage of information provided by experts for future reference.

Dashboards & People Analytics: Zapiens reportedly offers dashboards and people analytics capabilities to measure and analyze the flow of knowledge between teams and individuals. According to the vendor, it provides insights into the effectiveness of knowledge transfer and training, enabling data-driven decisions to improve knowledge management processes.

Multi-Platform (Mobile, Web & Microsoft TEAMS): Zapiens is accessible on multiple platforms, including mobile, web, and Microsoft Teams. According to the vendor, it centralizes company information, making it easily accessible and connecting people and processes within the organization.

Administration Area: The vendor claims that Zapiens provides a centralized area for managing and organizing company knowledge and information. It allows administrators to create and customize trainings and content, as well as track and monitor training progress and performance.

Employee App: Zapiens offers a mobile application for employees to access and engage with company knowledge and information. According to the vendor, it allows employees to participate in training, ask questions, and find answers conveniently.

App Web Version: According to the vendor, Zapiens provides a web-based version of the app, offering the same functionality as the mobile app. It allows users to access company knowledge and information through web browsers, providing flexibility in device choice.

Help Center: Zapiens reportedly offers a comprehensive help center where users can find answers to common questions and troubleshoot issues. It includes tutorials, guides, and FAQs to support users in effectively using the platform.

Zapiens for Training: According to the vendor, Zapiens offers tailored features and functionalities to support training and development initiatives. It enables the creation and delivery of engaging and interactive training content, as well as provides metrics and analytics to measure training effectiveness and progress.

Zapiens for Recruiting: The vendor claims that Zapiens supports the recruitment process by filtering and evaluating candidates' knowledge. It assesses candidates' curiosity, motivation, and commitment through interactive tests, providing insights to make informed hiring decisions.