ZEDOC

ZEDOC is a digital health platform developed by The Clinician that aims to support the delivery of proactive, personalized, and value-driven healthcare. According to the vendor, ZEDOC enables the timely exchange of health outcomes, experiences, and educational information, providing both care teams and patients with real-time, actionable information to potentially improve health outcomes while potentially reducing costs and inefficiencies. The platform is designed to cater to healthcare organizations of various sizes, from small clinics to large hospital systems. It is used by healthcare providers, pharmaceutical companies, medical device companies, public healthcare organizations, and private healthcare organizations to potentially transform care delivery, capture patient-reported data, and potentially enhance patient outcomes.

Key Features

Digital Care Pathways: According to the vendor, ZEDOC helps healthcare organizations digitally transform their care delivery by potentially replacing manual, costly processes with automated and streamlined digital care pathways. These pathways are intended to monitor, support, and engage patients along their entire care journey, potentially improving convenience and health outcomes while potentially reducing waste and administrative burden.

PROMs (Patient-Reported Outcome Measures): The vendor states that ZEDOC automates the collection and analysis of medically validated patient-reported outcome measures (PROMs). These measures are intended to provide a 360° view of patients' health, capturing information such as quality of life, symptom severity, physical function, and emotional well-being. By collecting PROMs data, healthcare providers can potentially focus on delivering outcomes that matter most to patients.

PREMs (Patient-Reported Experience Measures): According to the vendor, ZEDOC supports the complete management of patient-reported experience measures (PREMs). These measures help capture and analyze data on key domains such as staff communication, care coordination, and empathy. Understanding strengths and weaknesses in care delivery through PREMs data allows for potential improvements in the healthcare experience and patient satisfaction.

Remote Monitoring: The vendor claims that ZEDOC's remote monitoring feature enables the monitoring and management of patients outside of traditional hospital settings. It supports Bluetooth connectivity with wearable devices, allowing for the collection of objective health data. ZEDOC Remote Monitoring is intended to provide patients with a sense of support and care from the comfort of their own homes.

Highly Interoperable: According to the vendor, ZEDOC follows leading industry standards, including HL7 v2.x, FHIR, and openEHR, ensuring potential interoperability with existing health information systems. Its scalable hybrid-cloud architecture allows for potential seamless integration across entire hospital and health systems.

Actionable Insights through AI & ML Techniques: The vendor states that ZEDOC leverages emerging AI and ML techniques to potentially provide actionable insights to care teams. According to the vendor, clinically significant alerts are generated based on complex follow-up triggers, enabling potential early intervention and proactive care. Care pathways are completely configurable by end-users, allowing for potential customization of schedules, personalized communication, and selection from a library of over 1200 measures.

Smart Techniques for Maximizing Patient Engagement: According to the vendor, ZEDOC employs smart techniques to potentially maximize patient engagement, aiming to achieve response rates of over 80% in the community. Patients are reached through a low-friction patient application, facilitating timely exchange of health information and potentially enhancing patient-provider communication.