Overview
What is ZEF?
ZEF is a survey tool offered by ZEF Oy that aims to improve customer satisfaction, employee engagement, and conduct survey studies. According to the vendor, ZEF is suitable for companies of all sizes, from small businesses to large enterprises. It is designed to cater to various professions and industries,...
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Product Details
- About
- Tech Details
What is ZEF?
ZEF is a survey tool offered by ZEF Oy that aims to improve customer satisfaction, employee engagement, and conduct survey studies. According to the vendor, ZEF is suitable for companies of all sizes, from small businesses to large enterprises. It is designed to cater to various professions and industries, including customer service professionals, human resources professionals, market researchers, sales and marketing professionals, and academic researchers.
Key Features
Intelligent Question Types: ZEF offers innovative question types such as 2D and Slider questions with a patented method called Intelligent Zoom. According to the vendor, this feature allows users to easily identify development targets by highlighting them with just one click. Additionally, respondents are shown their previous answers in a summary table format, providing a comprehensive overview of their responses.
Branding made super easy: With ZEF's Design Bot, users can fetch fonts, colors, and images by entering a URL. They can also upload pictures from their desktop or choose from a wide selection of stock photos from Unsplash. The vendor claims that this feature enables users to create visually appealing surveys that align with their brand identity.
Unlimited number of users: ZEF allows for an unlimited number of users to create surveys. According to the vendor, enhanced collaboration features facilitate seamless teamwork and efficient survey creation and analysis.
Discover Ready-Surveys: ZEF provides a variety of ready-made surveys built by survey professionals. These templates serve as a starting point for survey creation, potentially saving time and effort for users.
SMS Invitations: According to the vendor, ZEF allows users to invite respondents via SMS, potentially increasing conversion rates. The mobile-optimized respondent view ensures easy survey participation on mobile devices.
Mobile First: ZEF enables users to simultaneously build surveys optimized for mobile, tablet, and desktop view. The vendor claims that surveys created with ZEF have mobile optimization by default, providing an optimal survey experience on mobile devices.
Collect Google Reviews: ZEF's Logic Studio collects Google Reviews from satisfied customers, helping businesses maintain a high level of positive reviews to protect their online reputation, according to the vendor.
Multilingual surveys: ZEF allows users to create surveys in multiple languages, with all responses shown on a single report. The vendor states that the language detection feature automatically detects the respondent's language for a seamless experience.
Logic Studio: According to the vendor, ZEF's Logic Studio enables users to make surveys intelligent by setting conditions for each question. This feature allows users to create dynamic surveys based on the respondent's previous answers, providing a personalized and tailored survey experience.
Freely-usable pictures integrated: ZEF provides access to a collection of high-quality stock photos from Unsplash, allowing users to enhance the design of their surveys with visually appealing images, as claimed by the vendor.
ZEF Features
- Supported: Data Analysis Tools
- Supported: Email Marketing
- Supported: Mobile Survey
- Supported: Offline Response Collection
- Supported: Question Branching
- Supported: Question Library
- Supported: Skip Logic
- Supported: Support Audio/Images/Video
ZEF Technical Details
Deployment Types | Software as a Service (SaaS), Cloud, or Web-Based |
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Operating Systems | Web-Based |