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Users have found Zoom2U to be a reliable solution for shipping packages worldwide, ensuring timely delivery and peace of mind. With the …
Overview
What is Zoom2U?
Zoom2U is a delivery platform offered by Zoom2U Pty Ltd that aims to connect customers with local independent couriers for fast same-day delivery. According to the vendor, this solution is targeted towards small to medium-sized businesses, including e-commerce retailers, restaurants, legal services,...
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Product Details
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- Tech Details
What is Zoom2U?
Zoom2U is a delivery platform offered by Zoom2U Pty Ltd that aims to connect customers with local independent couriers for fast same-day delivery. According to the vendor, this solution is targeted towards small to medium-sized businesses, including e-commerce retailers, restaurants, legal services, and healthcare companies. With a range of delivery options and a technology-driven platform, Zoom2U claims to provide an efficient and seamless delivery experience for businesses in various industries.
Key Features
Same Day delivery: According to the vendor, customers can book a delivery by noon and expect to receive their parcel by 5 pm on the same day. This feature is designed to ensure timely delivery for time-sensitive items.
3 Hour delivery: The vendor claims that Zoom2U enables customers to have their goods delivered within 3 hours from the time of booking. This option is particularly suitable for urgent and time-critical shipments, offering a quick and reliable delivery service.
Interstate: Zoom2U allows customers to send their parcels to any Australian capital city. The vendor states that delivery is made by the next available flight, with options for same-day or next-morning delivery. This feature is presented as a convenient choice for interstate shipments.
VIP delivery: According to the vendor, Zoom2U offers a VIP delivery service that ensures direct delivery without any stops or delays. This feature is designed to provide the fastest possible delivery time, making it suitable for urgent and high-priority shipments.
Track your driver live: Zoom2U claims to provide real-time tracking of the driver's location, allowing customers to stay updated on the progress of their delivery. This feature is intended to provide transparency and peace of mind by providing accurate information about the whereabouts of the parcel.
Choose a delivery mode: The vendor states that Zoom2U offers customers the flexibility to select the appropriate delivery mode based on their requirements. Options available include bike, car, van, or truck, allowing customers to choose the most suitable vehicle for their shipment.
Customer service support: Zoom2U's customer service team is available from 8 am to 9 pm (AEST) on weekdays and 10 am to 4 pm (AEST) on weekends. According to the vendor, this dedicated team is ready to assist customers with any queries or concerns, providing reliable support.
Extensive courier vetting: The vendor claims that all Zoom2U drivers have completed an extensive onboarding process, ensuring reliable and professional couriers. This thorough vetting process is presented as a means to maintain a high standard of service for customers.
Technology-driven platform: Zoom2U's delivery platform is said to be powered by technology, streamlining the entire delivery process. The vendor claims to offer an easy and convenient online booking system, providing a seamless user experience for customers.
Wide delivery coverage: According to the vendor, Zoom2U provides delivery services across Australia, covering major cities and regions in the country. This nationwide coverage is presented as a means to ensure that customers can benefit from their services, regardless of their location.
Zoom2U Technical Details
| Deployment Types | Software as a Service (SaaS), Cloud, or Web-Based |
|---|---|
| Operating Systems | Web-Based, Android, iPhone, iPad |
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Community Insights
TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!
- Business Problems Solved
- Recommendations
Users have found Zoom2U to be a reliable solution for shipping packages worldwide, ensuring timely delivery and peace of mind. With the live tracking feature, users can easily monitor the progress of their shipments and have a clear idea of when they will reach their destination. This has been particularly helpful for individuals who are working from home, as it allows them to stay connected with their team members and conduct weekly meetings without any logistical constraints.
The 3-hour delivery option provided by Zoom2U has received high praise from users, especially those in need of items from nearby stores but unable to leave their workplace. This quick and efficient service has allowed users to save time and continue with their work uninterrupted. Additionally, Zoom2U's communication platform enables users to contact drivers directly, ensuring that special requests or non-standard delivery requirements are met effectively.
For work-related tasks, Zoom2U has proven to be a valuable tool for handling packages and solving work-related problems swiftly. Users have appreciated the convenience it brings to their professional lives, allowing them to focus on other important tasks while relying on Zoom2U's fast and efficient delivery service.
Moreover, users have experienced cost savings in postage and increased efficiency in the delivery process with the help of Zoom2U. By providing a reliable and prompt service, Zoom2U has eliminated concerns about delayed or lost packages, gaining the trust of its user base. Overall, Zoom2U offers a seamless experience for individuals and businesses alike, enabling hassle-free package delivery across the country and beyond.
Users have made several recommendations based on their experiences with Zoom2u. Firstly, they have identified a few glitches in the app that require bug fixes and performance updates. Secondly, users suggest conducting trial sessions to ensure that the tool functions as expected by different teams. Lastly, customers appreciate Zoom2u's assistance in developing solutions for their organizations. In addition to these recommendations, users recommend that orders should be delivered according to the specified time listed on the tracking. Furthermore, users have suggested improvements in pricing, particularly for smaller companies. For those considering using Zoom2u, it is highly recommended to get in touch with an Account Manager to secure a corporate rate.