ZugaCloud

ZugaCloud is an ERP (Enterprise Resource Planning) software specifically designed for the hospitality industry, including hotels and restaurants. The software aims to streamline and simplify various processes such as hotel management, restaurant control, administration and finance, and customer relationship management (CRM). ZugaCloud caters to businesses of all sizes, from small independent hotels and restaurants to large hotel chains and restaurant groups. It is intended for use by professionals in the hospitality industry, including hotel managers and staff, restaurant managers and staff, administrators and finance professionals, CRM managers and staff, as well as business owners and operators.

Key Features

Comprehensive Hotel Management: ZugaCloud provides a wide range of features to effectively manage hotels, including front office operations, reservations, check-in/check-out, room status management, and guest billing.

Restaurant Control for Independents and Chains: The software offers comprehensive control features for both independent restaurants and restaurant chains. It includes tools for menu management, enabling the creation, modification, and pricing of menus. Additionally, it facilitates efficient order management, table management, and staff management to ensure smooth restaurant operations.

Real-time Decision-making Insights: ZugaCloud provides real-time and accurate information for informed decision-making. It offers robust reporting and analytics capabilities, allowing users to generate various reports on sales, revenue, expenses, and profitability. The software also provides insights into key performance indicators (KPIs) such as ADR (Average Daily Rate), OCC (Occupancy Rate), and RevPAR (Revenue per Available Room).

Leveraging Customer Information for Sales: ZugaCloud's CRM module enables businesses to leverage customer information to drive sales. It allows for the management of customer profiles, including contact details, preferences, and purchase history. The software also facilitates lead tracking, opportunity management, and sales activity tracking to streamline the sales process.

Seamless Integrations: ZugaCloud seamlessly integrates with other systems and platforms to enhance functionality and compatibility. It integrates with channel managers and booking engines, enabling seamless online reservations and distribution. The software also supports integration with accounting systems, facilitating financial management and reporting. Moreover, it provides integrations with third-party applications and services, creating a comprehensive and connected ecosystem for users.