Zurili

Zurili is a Practice Acceleration Services platform designed to streamline operations, improve client communication, and optimize appointment booking and billing processes for businesses in the healthcare industry. According to the vendor, Zurili caters to a wide range of professions and industries, including chiropractors, physiotherapists, psychologists, naturopaths, occupational therapists, podiatrists, Chinese medicine practitioners, osteopaths, massage therapists, and exercise physiologists.

Key Features

Cloud Appointments: According to the vendor, Zurili's cloud appointments feature provides a booking optimization system called the BOSS, allowing users to access appointments anywhere and anytime. Users can set flexible available times and easily move or reschedule appointments.

Online Bookings: Zurili offers online booking functionality, allowing clients to book appointments remotely, 24/7. Users can customize appointment types and verify mobile numbers to prevent fake bookings. The vendor states that clients can set up their own login for easy access to their appointments.

SMS Automations: Zurili's SMS automations feature allows users to send automated messages to clients, including appointment confirmations, reminders, follow-up messages, and cancellation notifications. According to the vendor, these automations improve communication and reduce no-shows. Users can create message templates and personalize messages with merge fields.

Cloud Calls: Zurili's cloud calls feature is an integrated VOIP system that eliminates the need for traditional landlines. Users can make and receive calls from anywhere with an internet connection. The vendor states that all calls are logged and recorded, providing a complete communication history. Cloud calls support unlimited "phone lines" and can be accessed using headsets plugged into computers or laptops.

Concierge Service: Zurili offers a call answering service called the Concierge Service. According to the vendor, this service acts as an additional staff member, answering calls and making appointments on behalf of the user. The service is customizable to each profession's unique needs and offers professional skills and confidentiality. Calls are logged and stored, and the service can also be utilized to track down leads and secure new clientele.

Effortless Billing: Zurili provides multiple billing options, including credit card billing and recurring billing. Users can accept credit and debit card payments using Stripe integration. The vendor states that recurring billing allows users to store card tokens and bill clients without the need for the card to be present. Zurili also integrates with various billing systems for direct billing to private health funds, as well as government agencies.

Automations: According to the vendor, Zurili's Automations feature helps reduce no-shows and improves appointment scheduling. Users can set up automated messages and reminders before or after appointments. Automations can be customized for specific appointment types or individual clients. Messages are created from templates and can be sent to clients or service providers.

Marketing Multiplier: Zurili's Marketing Multiplier feature enhances existing marketing efforts by making it easier for clients to book appointments. According to the vendor, features like call answering, online booking, and automated reminders increase convenience for clients. The feature aims to maximize marketing effectiveness by ensuring potential clients can easily book appointments.

Integration: Zurili integrates directly with existing on-premise software, allowing users to keep their current systems. The vendor states that it supports integration with various software providers, ensuring all appointments and clients are fully synced. Users can choose to use specific Zurili features while keeping their existing systems in place.

Unified Communication: According to the vendor, Zurili records complete communication history in every client's record, including calls, text messages, online bookings, online reschedules, and client notes. Complete communication logs eliminate the need for memory management. The vendor states that it provides information about previous communication and client records to help users during calls.