Adobe Experience Manager is pretty great + constantly getting better and better
Overall Satisfaction with Adobe Experience Manager
I'm the product owner for Adobe Experience Manager Sites for our organization. I work with a team of developers to implement new features, custom implementations for our needs, bug fixes, etc. - to make the product more aligned with the needs of the business, stakeholders, and users. We use Adobe Experience Manager sites to power all of our websites with both out of the box and custom code/uses. Our use case includes some content that is mostly static and many more dynamic uses for areas of the business that are constantly changing and updating (IE, hospitality products like shows and restaurants).
- Ability to customize the platform for business and stakeholder needs
- Easily handles lots of content
- Upload, storage, organization, and serving of image and videos via the DAM
- Manage multiple sites and styles of sites with a single application
- Site speed and performance can be impacted when using GraphQL for headless applications
- Adobe Experience Manager is difficult to learn for new users, and is often a burden to train users when authoring is delegated to property teams with high turnover
- Updating content is more difficult when using content fragments, as content needs to be updated in multiple areas
- Cost savings via centralized and seamless integration of other Adobe platforms (IE - Adobe Experience Manager, AEP, Target, Workfront, etc.)
- Solutions to boost site and accessibility scores
- Cost savings via ability to customize Adobe Experience Manager for our needs across various sites vs. needing to use other products that may not integrate as senselessly
- Analytics and testing ability on all sites to continuously improve the user experience and conversion rates
- Multi-site management, keeps things simple and centralized
- Analytics, ensures we are prioritizing the most important new features and updates
- Testing/Target, to run unique tests on any page to ensure we are constantly improving
I haven't evaluated competitor products similar to Adobe Experience Manager at this point.
Do you think Adobe Experience Manager delivers good value for the price?
Yes
Are you happy with Adobe Experience Manager's feature set?
Yes
Did Adobe Experience Manager live up to sales and marketing promises?
I wasn't involved with the selection/purchase process
Did implementation of Adobe Experience Manager go as expected?
I wasn't involved with the implementation phase
Would you buy Adobe Experience Manager again?
Yes