Overall Satisfaction with ADP Workforce Now
ADP Workforce Now is used broadly across our organization; it enables us to find all of our HR resources in one place; including time off requests, compensation information, important docs, and company information. The interface is clean, intuitive, and easy to use - most functions can be utilized with little to no training.
- Easily request times off and tack accrued balances.
- There is a document repository to easily view important company forms and employee documents.
- There is an "Enrollments" hub which enables employees to easily enroll and manage benefits.
- The performance management tools are clucky, they seem to be a "me-too" add-on that offers little value compared to other solutions that are out there.
- The portal often has 'scheduled' maintenance, during these time you can log into your account.
- The mobile app seems slow, there seems to be frequently login issues.
- The tool has equipped all employees to track and request time off.
- This solution has served as our online company forms and employee document repository.
- Overall the tool enables us to streamline and automate many of our HR tasks.
Not sure. - If we weren't using this solution then we would be using an alternative. It is difficult to quantify what the time-saving difference would be over using an ADP competitor.
Small Improvements focuses on performance management; however, I found it's product to feel very dated and unintuitive.