The All in One HR Solution
July 29, 2018

The All in One HR Solution

Dustin Hovey | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User

Overall Satisfaction with ADP Workforce Now

ADP Workforce Now is used broadly across our organization; it enables us to find all of our HR resources in one place; including time off requests, compensation information, important docs, and company information. The interface is clean, intuitive, and easy to use - most functions can be utilized with little to no training.
  • Easily request times off and tack accrued balances.
  • There is a document repository to easily view important company forms and employee documents.
  • There is an "Enrollments" hub which enables employees to easily enroll and manage benefits.
  • The performance management tools are clucky, they seem to be a "me-too" add-on that offers little value compared to other solutions that are out there.
  • The portal often has 'scheduled' maintenance, during these time you can log into your account.
  • The mobile app seems slow, there seems to be frequently login issues.
  • The tool has equipped all employees to track and request time off.
  • This solution has served as our online company forms and employee document repository.
  • Overall the tool enables us to streamline and automate many of our HR tasks.
Not sure. - If we weren't using this solution then we would be using an alternative. It is difficult to quantify what the time-saving difference would be over using an ADP competitor.
Small Improvements focuses on performance management; however, I found it's product to feel very dated and unintuitive.
ADP Workforce Now is a good solution for an organization that wants to manage multiple HR tasks in one platform. This tool does a lot, but it doesn't do everything world class - particularly when it comes to performance management. ADP Workforce Now would be a good fit for organizations that want to streamline and scale their time requests, benefit enrollments, and payment receipts.

ADP Workforce Now Feature Ratings

Employee demographic data
Not Rated
Employment history
Not Rated
Job profiles and administration
Not Rated
Workflow for transfers, promotions, pay raises, etc.
Not Rated
Organizational charting
5
Organization and location management
7
Compliance data (COBRA, OSHA, etc.)
Not Rated
Pay calculation
8
Support for external payroll vendors
Not Rated
Benefit plan administration
9
Direct deposit files
9
Salary revision and increment management
Not Rated
Reimbursement management
Not Rated
Approval workflow
Not Rated
Balance details
10
Annual carry-forward and encashment
10
View and generate pay and benefit information
8
Update personal information
8
View company policy documentation
9
Employee recognition
Not Rated
Not Rated
Report builder
Not Rated
Pre-built reports
Not Rated
Ability to combine HR data with external data
Not Rated
Performance plans
5
Performance improvement plans
5
Review status tracking
5
Review reminders
5
Multiple review frequency
5
Corporate goal setting
5
Individual goal setting
5
Line-of sight-visibility
5
Performance tracking
5
Job Requisition Management
Not Rated
Company Website Posting
Not Rated
Publish to Social Media
Not Rated
Job Search Site Posting
Not Rated
Applicant Tracking
Not Rated
Notifications and Alerts
7