Overall Satisfaction with Agorapulse
My organization has 60 social media accounts and 12 user accounts connected to Agorapulse. We use it for day-to-day content scheduling, reporting and inbox features. It's used by our global office, 4 of our regional offices and for all subsidiary accounts, like accounts for special events and programs. We have used it for over a year and have a good experience with it. It solves workflow issues of the social media manager needing to look at different spreadsheets and saves a ton of copy/paste work, and as of recently even offers a BETA content library to store certain assets.
- I did a lot of research before making a decision, and Agorapulse ultimately won for offering the most/best features at the best price.
- The best part is that we can always get same-day customer service when needed - and they are very helpful.
- The scheduling and publishing calendar format is great - simple, intuitive and responsive. I especially love being able to publish a post to more than one channel from one screen, including making adjustments to the copy for each channel.
- They offer special pricing for NGOs which we feel is generous.
- They are always taking new feature requests and responding to customer feedback. Changes aren't super fast, but they are responsive towards the most common requests and I always look forward to seeing the latest product map.
- The Power Reports feature (extra cost) is really nice and allows us to customise reports more. The format of the reports is visually appealing and easy-to-read, and looks super professional when we need to present reports to senior management.
- The workaround for API limitations by IG/FB, using their mobile app, works flawlessly.
- More & simpler social listening features would be great.
- More publishing functionalities within the mobile app, like scheduling carousels.
- Ability to resize visuals for different channels when publishing to multiple channels (and free form resizing option)
- Ability to reorder photos when adding more than one
- We are a non-profit organization. Agorapulse has helped us better utilize our human resources so we can get more done on social media with less time required, and utilizing a much better workflow.
Do you think Agorapulse delivers good value for the price?
Yes
Are you happy with Agorapulse's feature set?
Yes
Did Agorapulse live up to sales and marketing promises?
Yes
Did implementation of Agorapulse go as expected?
Yes
Would you buy Agorapulse again?
Yes