Ascentis - Cost Effective HRIS for Smaller Firms
Updated January 22, 2021
Ascentis - Cost Effective HRIS for Smaller Firms
Score 7 out of 10
Vetted Review
Verified User
Overall Satisfaction with Ascentis
[It's] Used by Human Resources and Payroll. Utilize HR, Payroll, ESS, and ATS. Limited MSS at this time. It provides us with payroll processing, maintenance of associate data and changes as well as our annual benefits enrollment.
- User intuitive
- Able to modify fields and create screens fairly easy
- System does not maintain some historical information that would be helpful - i.e. prior supervisor/manager. It makes it difficult when computing turnover especially when employees move throughout the organization.
- Handling service for East Coast clients is poor in this day and age. If they are to provide a product nationwide they should have better support in the call centers.
- The benefits module is a challenge.
- Training could be improved for new users. A lot of it seems to be trial and error and having to reach out to their call center for help. Better upfront user training could reduce the number of calls.
- We were sold a completely integrated system yet the payroll and hr still reside on different platforms.
- Positive - Reduced the manual tracking of data or using Excel.
- ACA - a time-consuming task that has taken my benefits manager away from working on more strategic valued added work.
It is an adequate lower end product. I've used Paychex, ADP, Lawson and UltiPro