Overall Satisfaction with Avalara
We utilize Avalara as our resale and exemption certificate library. We integrate CertCapture with Oracle NetSuite to ensure accurate tax application on eligible sales both retail and wholesale. Utilize AvaTax to compile returns and tax data via an API integration with AvaTax and NetSuite. We also utilize Avalara to request certificates from our customers.
- Provides webinars that bring clarity in the landscape evolving tax compliance.
- Has a large library resource of information to help guide users of their products.
- Filing returns on behalf of their customers.
- Clear access to a resource where links can be accessed directly to state tax websites that provide regulatory information about tax compliance.
Do you think Avalara delivers good value for the price?
Yes
Are you happy with Avalara's feature set?
Yes
Did Avalara live up to sales and marketing promises?
I wasn't involved with the selection/purchase process
Did implementation of Avalara go as expected?
Yes
Would you buy Avalara again?
Yes
- We are positively impacted by Avalara in having a central library to store our certificate files.
- We spend very little time and resources to calculate and compile tax data for filing.
- The electronic filing has helped insure we are on time with our filings and avoiding penalties.
- Oracle NetSuite
Not difficult at all.
- Avalara Returns
- CertCapture
We have benefited from these additional capabilities by realizing a reduction of labor hours and material costs related to collecting and maintaining tax certificates and filings. By using Avalara products, we have realized more confidence we are complying with a vast array of tax compliance requirements than before partnering with Avalara.
Avalara Feature Ratings
Using Avalara
10 - Customer relations, collecting and storing customer certificates. Accounting, compiling, storing, and remitting tax returns.
2 - Information technology and accounting skills.
- Collect and store tax certificates.
- Tax compliance.
- Tax return filing.
Using Avalara
Pros | Cons |
---|---|
Like to use Relatively simple Easy to use Technical support not required Well integrated Consistent Quick to learn Convenient Feel confident using Familiar | None |
- Capturing certificates and linking them to customers.
- Review tax filings.
- Avalara customer data is difficult to pull out and then create into an easy-to-use reference tool.
- Ability to review which customers to send certificate requests to, this is a cumbersome process.