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Avalara

Avalara

Overview

What is Avalara?

Avalara AvaTax connects to the software that businesses already have and delivers sales tax decisions based on precise geo-location in more than 12,000 taxing jurisdictions in the U.S.

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Recent Reviews

Avalara Review

10 out of 10
May 08, 2024
Incentivized
I use Avalara to make our indirect sales and use tax computations and compliance accurate and efficient. It is hard to imagine being …
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Worth every penny

9 out of 10
May 02, 2024
Incentivized
Attached to our ERP, Avalara helps us calculate the correct sales taxes for even our most complicated customers, where the sales taxes can …
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Ava

7 out of 10
May 02, 2024
Incentivized
We use Avalara for sales tax purposes only. We don't have to manually calculate sales tax anymore which leaves a lot less room for …
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How Avalara Differs From Its Competitors

Additional Capabilities

Avalara Returns CertCapture Professional Services (nexus studies, registrations, backfiling, etc.)
We use all three services and cannot imagine not utilizing Avalara Returns and CertCapture. Those are big pieces of sales tax management. We have occasionally used professional services when we've …
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Systems Integrated With

We are going through a major accounting transformation and Avalara is responsible for all things sales tax or VAT related
We are in the early stages, but so far the support has been fantastic.
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Systems Integrated With

Avalara is integrated into all 3 of our e-commerce platform Avalara is integrated into ERP system to generate customer invoices and internal reporting
In comparison to other software integrations, this was one of the easier ones.
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Additional Capabilities

Avalara Returns CertCapture Professional Services
having Avalara file our returns saves us a lot of time and are more accurate than completing them manually ourselves.

managing certificates in Avalara helps to keep the certificates organized and increases visibility of missing/expired certificates.
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Additional Capabilities

Avalara Returns CertCapture Professional Services (nexus studies, registrations, backfiling, etc.)
We just began the Certificate Management program along with SST returns and we are very satisfied with how automated the compliance is following set up. We have also used the Professional Services …
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Avalara Marketplace

We use the legacy program for that state and we have it in place to only ship from our location and Amazon handles the nexus for that state and pays the sales tax on our behalf and file.
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Additional Capabilities

Avalara Returns CertCapture Professional Services (nexus studies, registrations, backfiling, etc.)
In my past job, I used the Avalara returns and professional services (e.g., registrations and backfilling)
In my current job, our indirect tax team uses Cert Capture.
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Additional Capabilities

Avalara Returns CertCapture Professional Services (nexus studies, registrations, backfiling, etc.)
As mentioned earlier, It auto-files the sales tax returns for each state. It has the capability to capture all customer records for Sales Tax exemption certificates and the validity of it per …
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Additional Capabilities

Avalara Returns CertCapture Professional Services (nexus studies, registrations, backfiling, etc.)
All of the above we have used because be recently started filing taxes in a new state and they help us in backfiling. Also, provided the training and assisted us in uploading the exemption certificate.
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Additional Capabilities

Avalara Returns CertCapture Professional Services (nexus studies, registrations, backfiling, etc.)
We are using Avalara due to the high number of exemption certificates that we need to manage. Prior to CertCapture, we had them saved in digital format and were just hoping that they were correct. …
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Additional Capabilities

Avalara Returns CertCapture Professional Services (nexus studies, registrations, backfiling, etc.)
Avalara Returns- no issues or complaints once we got everything set up. CertCapture- could be more user-friendly; training upon implementation was minimal. Professional Services- we utilized this …
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Systems Integrated With

None. Ended up implementing a different tax engine due to lack of follow up and support. We continue to use some parts of AvaTax and TTR research
I was not part of the integration in my current company, but implemented Avalara about 5 years ago with a renewable energy company. Since the industry …
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Additional Capabilities

Avalara Returns CertCapture Professional Services
All these services have allowed sales tax reconciliation and compliance to be a one person job each month. This involves filing 25-30 different returns each period across all our branches.
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Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Popular Features

View all 11 features
  • Sales and Use Taxes (321)
    8.8
    88%
  • Tax Exemption Processing (220)
    8.3
    83%
  • Tax Data Reporting (270)
    8.2
    82%
  • 3rd-Party Software Integrations (244)
    7.9
    79%

Reviewer Pros & Cons

View all pros & cons
Andrew Greco | TrustRadius Reviewer
Andrew Greco
Transaction tax
Highgate Hotels LP (Hospitality, 1001-5000 employees)
Verified User
Partner in Other
Wholesale Company, 1-10 employees
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Pricing

View all pricing

Entry-level set up fee?

  • Setup fee optional
For the latest information on pricing, visithttps://www.avalara.com/us/en/products/…

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

Starting price (does not include set up fee)

  • $21 per month
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Product Demos

Avalara AvaTax Demo

YouTube
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Features

Type of tax

A list of the different types of taxes that can be filed using tax compliance software.

8.1
Avg 7.9

Tax Reporting & Compliance

Activities relating to tax filing, reporting, document management, and exemption certificate processing.

8
Avg 7.9
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Product Details

What is Avalara?

Avalara helps to make tax compliance faster, easier, more accurate, and more reliable for 30,000+ business and government customers in over 90 countries. Tax compliance automation software solutions from Avalara leverage 1,200+ signed partner integrations across ecommerce, ERP, and other billing systems to power tax calculations, document management, tax return filing, and tax content access. Visit avalara.com to learn more.

Avalara Features

Type of tax Features

  • Supported: Sales and Use Taxes
  • Supported: Cross-border Taxes
  • Supported: VAT / GST Taxes
  • Supported: Energy and Fuel Taxes

Tax Reporting & Compliance Features

  • Supported: Geolocation for Tax Assessment
  • Supported: 3rd-Party Software Integrations
  • Supported: Tax Data Reporting
  • Supported: Compliance Administration Management
  • Supported: Tax Exemption Processing
  • Supported: Tax Document Management
  • Supported: Complex Tax Scenario Management

Additional Features

  • Supported: Centralized tax management: Unifies sales and use tax calculation, document management, and returns preparation.
  • Supported: Integrations: AvaTax connects with more than 700 prebuilt integrations to connect with accounting, ecommerce, POS, and other systems, plus an advanced API.
  • Supported: Cloud-based: A software-as-a-service solution, AvaTax updates take effect as soon as they are deployed, helping to ensure the most current information is used.
  • Supported: Exemption management: Certificates from vendors are stored electronically for access and to track expiration dates. Automatic renewal requests are sent out before certificates expire.
  • Supported: Returns filing and remittance: Returns preparation and remittance in multiple jurisdictions. Avalara Returns can track and manage due dates and payment requirements, enabling users to pay returns with a single source of payment.
  • Supported: Lodging: Lodging tax for hotel or rental property are managed with a solution that plugs into reservation software to deliver lodging tax calculations in real time as well as preparation, filing, and remittances of lodge tax returns.
  • Supported: Communications: Tax calculations are delivered on an array of communications transactions by directly connecting to a current billing or ERP system, or to an in-house build via API.
  • Supported: Beverage Alcohol: Simplified regulatory compliance for suppliers, distributors, and retailers in the beverage alcohol industry.

Avalara Screenshots

Screenshot of Screenshot of Screenshot of Screenshot of Screenshot of

Avalara Video

Why Avalara?

Avalara Integrations

Avalara Competitors

Avalara Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationNo

Avalara Downloadables

Frequently Asked Questions

Avalara AvaTax connects to the software that businesses already have and delivers sales tax decisions based on precise geo-location in more than 12,000 taxing jurisdictions in the U.S.

Avalara starts at $21.

Vertex, Sovos Intelligent Compliance Cloud, and Thomson Reuters ONESOURCE are common alternatives for Avalara.

Reviewers rate Sales and Use Taxes highest, with a score of 8.8.

The most common users of Avalara are from Mid-sized Companies (51-1,000 employees).
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Comparisons

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Reviews and Ratings

(751)

Attribute Ratings

Reviews

(1-25 of 438)
Companies can't remove reviews or game the system. Here's why
May 07, 2024

Avalara you came along way.

MK
Marsha Kai
Corporate Accountant
Hard and Soft Fishing (Sporting Goods, 11-50 employees)
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Likelihood to Recommend
Asked for the sales tax that was accrued from the prior year only gave me a link, that was no help. When it filed sales tax for the quarter and our system was down once uploaded all the sales all the customers were charged sales tax in the period even when they were tax exempt we had to pay for this mistake.
May 03, 2024

Avalara- There when you need them!

SD
SABRINA DEYOUNG
Senior Compliance Auditor
SoundOff Signal (Machinery, 201-500 employees)
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Likelihood to Recommend
We have used SOVOS in the past and would recommend Avalara 100X over as their customer service and knowledge base articles are top notch compared to SOVOS. When you contact SOVOS, their customer service is outdated and not willing to assist the customer with issue resolution whereas Avalara strives to resolve any issues and ensure your experience is fruitful.
May 02, 2024

Avalara - Today, Tomorrow, and into the Future

SD
Steve Danielson
Tax Manager
USLBM (Retail, 10,001+ employees)
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Likelihood to Recommend
Avalara has the platform to be able to have support for all products at any time. Would be perfect if all products for all industries were supported. While custom rules are great, they do have to be maintained and tracked as state rules and regulations change versus directly supported in the platform.
May 02, 2024

Worth every penny

Verified User
Administrator in Finance and Accounting
Utilities Company, 201-500 employees
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Likelihood to Recommend
Avalara is well suited for a customer that needs seamless sales tax calculations. Additionally, the exemption certificate storage and access has helped us through many audits. Sales tax returns has enabled us to have more internal resources dedicated to items other than doing sales tax returns. Audit backup is helpful as well.
May 02, 2024

My Review of Avalara

Jessica Gorbett | TrustRadius Reviewer
Jessica Gorbett
Accounting Manager
Cavender's (Retail, 1001-5000 employees)
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Likelihood to Recommend
I feel Avalara is the best at helping with sales tax needs. I also know they are opening up more areas to help with business needs. Our only drawback is that since we are a retailer that follows a 4-4-5 monthly calendar, it isn't an option to have Avalara process and submit our taxes monthly.
May 02, 2024

Avalara is the Real Thing!

Verified User
Manager in Finance and Accounting
Telecommunications Company, 1001-5000 employees
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Likelihood to Recommend
Avalara is a complete sales tax package. Rates, Research, Compliance, Exemption Certificate projects, Registrations, and everything else related to sales tax such as a tax engine which can be connected with virtually any accounting software package to provide the correct sales tax for any given invoice - after having properly configured the program to match the industry involved.
May 02, 2024

Treading Tax Waters with Avalara

Verified User
Team Lead in Finance and Accounting
Construction Company, 51-200 employees
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Likelihood to Recommend
Our company likes the products. They are user-friendly and simple to navigate. Avalara saves us an enormous amount of time every month from tasks like filing sales tax returns to keeping track of exemption certificates. Their proactive approach allows our organization to stay focus and allows us to do what we do best. We trust in Avalara to handle the tax related issues.
May 02, 2024

Avalara product review

Jacob Swager | TrustRadius Reviewer
Jacob Swager
Tax Director
Sweetwater Sound, LLC (Retail, 1001-5000 employees)
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Likelihood to Recommend
Avalara is great in the sales tax compliance area, exemption certificates, and 1099s. The property tax software was good for property that is fixed to a specific location, but it did not work well for our rental company where the property will be moving to new jurisdictions on a regular basis.
May 02, 2024

Ava

Verified User
Professional in Finance and Accounting
Building Materials Company, 11-50 employees
Score 7 out of 10
Vetted Review
Verified User
Incentivized
Likelihood to Recommend
The product itself is really good, the issue is there are some room in improvement when it comes to account managers.
May 02, 2024

Accurate Time Saver!

Verified User
Professional in Finance and Accounting
Accounting Company, 51-200 employees
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Likelihood to Recommend
Recommend for businesses who are filing sales and use tax returns in multiple states. Also, would recommend for businesses who are expected to grow and begin selling remotely to other states as Avalara tracks exposure. AvaTax, the sales tax calculator, seems to link really well with a number of different softwares. For those companies who are filing in one or two states and do not have a lot of transactions, I would ask some additional questions before considering Avalara.
May 02, 2024

Easy to use Avalara has saved me time and frustration!

AM
Amanda Morgan
Accounting Manager
Correctional Technologies inc (Furniture, 11-50 employees)
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Likelihood to Recommend
Most of my sales tax knowledge has come from Avalara. Attending the conference gave me a solid foundation into an unfamiliar world. Then the continuing education from the ambassador program has helped me stay current. As the company has grown so has our compliance needs and Avalara has been able to keep up with our changing needs easily and made my job easier.
May 02, 2024

Great Data Solution

Verified User
Account Manager in Finance and Accounting
Computer Software Company, 1001-5000 employees
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Likelihood to Recommend
once setup Avalara just does what we need it to do. though we have used services in the past, it relied heavily on the quickbook integration that we moved away from. the data source we use Avalara for is great and will be used for the foreseeable future as we have the integration setup
May 02, 2024

Avalara Review

Verified User
Employee in Finance and Accounting
Wholesale Company, 11-50 employees
Score 8 out of 10
Vetted Review
Verified User
Incentivized
Likelihood to Recommend
Avalara has been tremendously valuable as far as comparing our ERP sales-tax results to Avalara. They have also been invaluable as far as our tax compliance in states outside of Pennsylvania, where we do not have a physical presence. Avalara has been disappointing, in my opinion, regarding communication about time-sensitive issues.
May 02, 2024

Avalara review

Verified User
Partner in Other
Retail Company, 1-10 employees
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Likelihood to Recommend
If the company have many nexus states for sales tax and also many customers it would be very beneficial to the company to have Avalara to do all the calculations and returns than having the company staff spend so much time on it and Avalara also will contact the state if there is any issues and error and resolve it if they do the returns.
May 02, 2024

Avalara to the rescue

Kim Harper | TrustRadius Reviewer
Kim Harper
Customer Service Director & Sales Tax Professional
Promo Only Inc (Entertainment, 11-50 employees)
Score 8 out of 10
Vetted Review
Verified User
Incentivized
Likelihood to Recommend
Avalara is well suited for companies that need to take advantage of the free filings for SST states.
It may not be as well suited for small companies that have a very high number of recurring monthly charges, since the number of transactions can put you in a high tier and make the cost much more.
May 02, 2024

Review

Verified User
C-Level Executive in Finance and Accounting
Construction Company, 11-50 employees
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Likelihood to Recommend
Avalara is wonderful if you're getting into tax compliance. Once you start filing for more than a few states, they are excellent with keeping track of rate changes and can easily update filing requires. If you're only filing for 1-2, your company should be able to track these changes individually.
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