Review
May 02, 2024

Review

Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Modules Used

  • Returns
  • AvaTax

Overall Satisfaction with Avalara

We use Avalara to help with tax calculations as well as perform our returns. Avalara has taken away the problems we face with different cities updating taxes depending on jurisdictions or periods and ensures we calculate correctly. It is also able to help us ensure we are in compliance by calculating our nexus thresholds for us. We had to do all of this manually previously and it was a headache.
  • Calculates nexus thresholds
  • Calculates tax
  • Ability to file all tax returns for us
  • Some tax services offer certain features for free whereas it's an added cost feature with Avalara
  • We are never informed on when our account manager changes
  • There's no where to request a new account manager
  • We have saved money from having by transitioning to Avalara to complete our returns,
  • QuickBooks
  • Netsuite
Netsuite was a bit more difficult, but nothing too challenging.
Very happy with the product and one of the best decisions made by our organization.
  • Avalara Returns
We have definitely benefitted because we can confirm they're filed accurately, on time and we achieve discounts from them for this!
Avalara is much more comprehensive than TaxJar. For some reason, TaxJar doesn't offer filing in specific locations which is very frustrating.

Do you think Avalara delivers good value for the price?

Yes

Are you happy with Avalara's feature set?

Yes

Did Avalara live up to sales and marketing promises?

Yes

Did implementation of Avalara go as expected?

Yes

Would you buy Avalara again?

Yes

Avalara is wonderful if you're getting into tax compliance. Once you start filing for more than a few states, they are excellent with keeping track of rate changes and can easily update filing requires. If you're only filing for 1-2, your company should be able to track these changes individually.

Avalara Feature Ratings

Sales and Use Taxes
9
Cross-border Taxes
Not Rated
VAT / GST Taxes
Not Rated
Energy and Fuel Taxes
Not Rated
Geolocation for Tax Assessment
Not Rated
3rd-Party Software Integrations
6
Tax Data Reporting
8
Compliance Administration Management
Not Rated
Tax Exemption Processing
Not Rated
Tax Document Management
Not Rated
Complex Tax Scenario Management
Not Rated